Responsible for playing a critical role in shaping the structure and operating model within our large, dynamic retail organization. This strategic leader partners with executives and HR business partners to design and implement organizational frameworks that enable agility, scalability, and performance across all business units. Responsible for driving enterprise-wide initiatives and ensures that the company’s structure aligns with its strategic goals, enhances customer experience, and supports talent development. Leverages data-driven insights, change management expertise, and deep knowledge of retail operations to optimize workforce capabilities, streamline decision-making, and foster a culture of accountability and innovation. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities- Lead the design and implementation of organizational structures that support business transformation, growth, and operational efficiency.
- Partner with executive leadership to assess current state, identify gaps, and develop future-state organizational models.
- Design and optimize organizational design standards in collaboration with HR business partners and leaders, leveraging influential leadership, to identify capability gaps and workforce planning needs that support a cohesive talent strategy.
- Translate high-level business strategy into practical and scalable organizational structures across diverse business functions that have different needs and priorities.
- Collaborate with HR, Finance, and Strategy teams to ensure organizational design is aligned with talent strategy and financial goals.
- Develop and apply frameworks for role clarity, spans and layers, governance, and decision rights.
- Lead the development of cohesive organizational design tools that support org design standards that maximize effectiveness and minimize silos. Partner to ensure organizational design supports culture and engagement.
- Manage stakeholder alignment, mitigate conflict and find common ground to implement best solutions for the Company.
- Champion change management and communication strategies to support adoption and sustainability of new structures. Navigate cultural resistance and create space for innovative structural change with high adoption rates.
- Support operating model integration, restructuring, and workforce planning initiatives.
- Travel up to 20% as needed.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum
- High School Diploma or GED
- 5+ years of experience in human resources, change management, organizational design or workforce planning
- Strong understanding of organizational design strategies and change management
- Excellent communication, negotiation, and relationship-building skills
- Proven ability to manage multiple stakeholders and drive accountability across teams
Desired
- Bachelor’s degree in human resources, industrial/organizational psychology or related field
- HR Certification such as SHRM-CP, SHRM-SCP, SPHR or PHR
- Any project management experience
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Skills Required
- High School Diploma or GED
- 5+ years of experience in human resources, change management, organizational design, or workforce planning
- Strong understanding of organizational design strategies and change management
- Excellent communication, negotiation, and relationship-building skills
- Proven ability to manage multiple stakeholders and drive accountability across teams
- Bachelor's degree in human resources, industrial/organizational psychology, or a related field
- HR certification such as SHRM-CP, SHRM-SCP, SPHR, or PHR
- Project management experience
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
