TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
The Organisational Consultant role will provide a range of organisational psychology services to our clients and support our passionate Learning team. This role will have the opportunity to make a significant impact by customising and delivering evidence-based training workshops, conducting psychosocial risk assessments and culture reviews, administering psychometric assessments, providing coaching and supervision programs to individuals and groups, implementing specialist peer support programs, and completing reports as required.
Key responsibilities:
- Design, deliver and evaluate training, supervision and coaching services to customers that have a clinical focus.
- Assist in the scoping of Learning and workplace wellbeing projects.
- with external customers, facilitators and internal account managers.
- Achieve strong delivery quality and feedback measures with a consulting lens.
- Work closely with Customer Success and Account Managers to promote programs and deliver best practice content.
- Actively contribute and advise broader business on Learning services.
About you:
- Proven Experience working in similar mental health industry, psychological health and wellbeing.
- Exceptional public speaking skills and confidence in group facilitation.
- Psychologist or Social Worker fully registered with the Australian Health Practitioner Regulation Agency (AHPRA) (preferred).
- Cert IV workplace training and assessment (desirable, not essential).
- Coaching Accreditation (desirable, not essential).
- Experience in the development and design of evidence-based training content to create multi-faceted training to cater for different learning styles and audiences.
- Proven experience in external consulting and working with a customer service mindset.
- Capacity to scope and consult on training development needs and opportunities with customers.
- Robust evaluation of training courses to ensure quality outcomes and insights.
- Knowledge and experience of contemporary training techniques.
What's in it for you?
- Flexible working arrangements – including working from home options and adjustments to hours. We can work with you to find mutually suitable arrangements.
- Access to peer consultation and external supervision.
- Access to hundreds of professional development courses to help you further your clinical skills as you see fit.
- Career progression - for the right clinicians, there are opportunities to further your career into leadership positions or specialist services.
- Other benefits include wellbeing days, volunteer days, and a generous parental leave policy
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
What We Do
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.
A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.
A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.
A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.
An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.
Join us, and let’s make the future friendly, together www.telus.com/careers
