Organisational Change Manager

Why join DXC Technology? 

 
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernising IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. 

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients. Be a trusted advisor to our clients and great leader to our practice management team in Melbourne 

What you will be doing 

As an Organisational Change Manager (OCM) - Principal Consultant at DXC, you will be responsible for the successful delivery of change management projects for customers. This includes designing, developing, and delivering change and training solutions as part of our customers’ programs of work and digital transformations.  

The Principal Consultant will also be involved in pre-sales activities and be responsible for change management solutioning design and project scoping activities. As a Change Management Expert, the Principal Consultant will contribute to the development of DXC Consulting’s OCM practice as well as leadership and development of team members. Based in Melbourne, you would join a talented team of over 40, working across the country. 

This role will: 

• Lead change management for large-scale digital transformation projects, including:  

• Change management project planning and execution.  

• Development and implementation of all change activities, including change strategy, change plan, stakeholder analysis, impact assessments, communication planning and development, training design and delivery, change interventions and business readiness. 

• Collaborate closely with all program workstreams (including DXC and customer: program/project delivery, technical and functional streams, testing and IT) to understand the scope and dependencies to align change planning and support engagement requirements. 

• Early identification of issues and roadblocks that will impact the project and the development and execution of strategies and tactics to mitigate or address these. 

• Monitoring and controlling the financial dimensions of a project  

• Pre-sale activities, including: 

• Assist in the response to RFPs and proposals, including change management solution design, scoping, and pricing based on customer requirements. 

• Meet with customers during the sales process to understand requirements and present relevant information as a Change Management expert. 

• Client Relationship Management, including: 

• Ability to establish, build and manage long-lasting relationships with clients and internal stakeholders. 

• Positively influence and develop long-term business relationships with key customers through excellent customer service, strategic advisory and project delivery. 

• Team Leadership and Management, including: 

• Lead and participate in knowledge-sharing activities within the team and across the organisation through our established Community of Practice. 

• Develop and mentor team members to uplift overall team capability.  

The skills you will bring 

• Significant experience (8+ years) leading effective change management on large-scale transformative programs that include changes to workforce, culture and ways of working. 

• Knowledge of change management principles, methodologies, and tools and demonstrated ability to effectively apply, adapt, and scale to suit the required context.  

• Proven ability to successfully perform in high-pressure environments, managing competing priorities, deadlines, managing scope and commercial constraints. 

• Superior verbal communication skills. 

• Superior written skills coupled with attention to detail. 

• Demonstrated capability in solution design, project scoping and presales activities. 

• Demonstrated ability to lead and transfer skills to team members. 

• Work with integrity, self-awareness and empathy. 

• Desirable: Experience in Human Centred Design and Agile ways of working. 

• Desirable: Previous experience leading change management stream for a complex ERP programour working environment  

Our culture and benefits 

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include; 
 

• Extensive resources to support your onboarding and continual development including DXC University 

• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition 

• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC 

• More time to do the things you love with flexible leave options, including purchased leave 

• Take time to give back with charitable and emergency services volunteer days 

• Well-being matters to us and our Employee Assistance Program is there to support you and your family 

• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts