This is a non-equipment operator position on shift M-F;10am to 6:30pm.
BASIC PURPOSE AND SCOPE OF POSITION
Analyze and resolve Kubota dealership parts and whole goods inquiries and ensure dealer satisfaction through excellent customer service.
PRINCIPAL ACTIVITIES: This position does the following in accordance with all applicable Federal, State and local laws / regulations and the Company’s policies, procedures and guidelines:
- Accurately and efficiently expedite orders for delivery.
- Route and process parts and whole goods received for inventory to ensure that parts and equipment are stocked in an orderly and concise manner.
- Maintain inventory within warehouse to ensure order and efficiency.
- Audit and verify current inventory to ensure appropriate quantities of stock.
- Load various carriers of Kubota parts and equipment.
- Ship items out using FedEx computer. General housekeeping to keep warehouse as clean as possible. Mid-year & year-end inventory.
- Additional duties as required.
MINIMUM QUALIFICATIONS
- High school diploma or GED preferred.
- At least 1 years of experience in a similar environment and role preferred.
- Knowledge and experience with SAP, Windows-based programs and operating systems preferred.
- Strong analytical and problem solving ability.
- Ability to build and maintain a positive rapport and working relationship with dealers, department manager, office and warehouse employees as well as interdivision colleagues. Must have the ability to support the smooth operation of the department remaining tactful and professional with dealers, customers and peers in stressful situations.
- Ability to synthesize information and make appropriate recommendations.
- Experience with or ability to learn farm/mechanical/industrial/mechanical equipment applications and their uses.
- Experience with engines, parts and functions.
LANGUAGE REQUIREMENTS:
Must be able to read, write and communicate in English.
PHYSICAL REQUIREMENTS:
Walking, standing, and sitting at a computer
ADDITIONAL INFORMATION:
DISCLAIMER:
The information provided in the description has been designed to indicate the general nature and level of work performed by incumbents within the classification. This description is not intended to be a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job/classification. This job is intended to include the current essential functions of the job. Management reserves the right to add or modify the duties and responsibilities and to designate other functions as essential at any time.
Skills Required
- High school diploma or GED
- At least 1 year of experience in a similar environment and role
- Knowledge and experience with SAP, Windows-based programs, and operating systems
- Strong analytical and problem-solving ability
- Ability to build and maintain positive working relationships with dealers, managers, office staff, warehouse employees, and colleagues
- Ability to remain tactful and professional in stressful situations
- Ability to synthesize information and make appropriate recommendations
- Experience with, or ability to learn, farm, mechanical, and industrial equipment applications and uses
- Experience with engines, parts, and their functions
- Ability to read, write, and communicate in English
What We Do
Kubota Tractor Corporation supplies agricultural, construction, turf, and utility equipment across North America. Its portfolio includes compact tractors, lawn mowers, utility vehicles, construction equipment, agricultural tractors, and hay equipment. The company emphasizes engineering quality, product durability, and support for customers and communities. Its Product Support organization also provides dealers with accurate, timely reference materials to help resolve customer issues effectively.
