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The Role
The Order Processing Administrator will handle customer orders, coordinate between departments, and maintain records using ERP systems while supporting customer service.
Summary Generated by Built In
Job Title: Order Processing Administrator - Gujarati/Hindi Speaking
Location: Nairobi
Our client is looking for a detail-oriented and highly organized order processing administrator to support the smooth handling of customer orders and coordination between sales, accounts, procurement, and warehouse operations.
Key Duties
• Process customer orders accurately and efficiently
• Coordinate stock availability, deliveries, and order follow-ups
• Prepare quotations, invoices, delivery documents, and reports
• Liaise with customers regarding order status and updates
• Coordinate with internal departments to ensure timely order fulfillment
• Maintain accurate records within the ERP/CRM system
• Support customer service and after-sales coordination
Requirements
Requirements
• Diploma or Degree in Business Administration, Supply Chain, or related field
• 2+ years' experience in order processing, sales administration, or customer service
• Fluency in Gujarati or Hindi is required
• Strong organizational and communication skills
• Good computer knowledge, especially Microsoft Excel and ERP systems
• Experience using Odoo ERP is an added advantage
• Ability to work under pressure and manage
• Multiple tasks efficiently
Skills Required
- Diploma or Degree in Business Administration, Supply Chain, or related field
- 2+ years' experience in order processing, sales administration, or customer service
- Fluency in Gujarati or Hindi
- Strong organizational and communication skills
- Good computer knowledge, especially Microsoft Excel and ERP systems
- Experience using Odoo ERP is an added advantage
- Ability to work under pressure and manage multiple tasks efficiently
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The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
