Coach bot & AI Features
Link pre-programme data (application forms, participant surveys) with platform data to give the coach bot a complete, contextual view of each participant - reducing repetitive data collection and enabling personalized coaching from day one
Build and iterate on coach bot features, including prompt engineering, conversation design, and AI-powered personalization of nudges, content, and scheduling
Integrate LLM capabilities (RAG, fine-tuning, or AI-powered features) into AMI's learning platform to improve coaching quality and participant outcomes
Learning Platform & Content Delivery
Develop and maintain features on AMI's learning platform serving entrepreneurs, company employees, and young people across AMI's program portfolio
Create internal tools to design and run experiments across digital services - testing variables such as content type, delivery schedule, and participant nudges - and surface clear insights to product and program teams
Work closely with the Learning and Content teams to translate program requirements into robust, scalable technical solutions
Design and maintain data pipelines integrating diverse sources - application forms, surveys, platform events, and third-party tools - into a unified, reliable data layer
Instrument AMI's platform to support rigorous measurement of program effectiveness, enabling data-driven improvement across services
Propose, design, and run experiments with clear hypotheses and measurable outcomes, producing actionable product recommendations from the results.
Requirements
Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent practical experience
7+ years of professional software engineering experience at a tech or product-driven company
Experience with AI/ML systems, data pipelines, or learning technology is a strong asset
Experience in or with the social sector, ed-tech, or emerging markets is valued but not required
Proficient in TypeScript, React, and Python
Experience with relational databases (PostgreSQL or MySQL) and cloud platforms (AWS, GCP, or Azure)
Strong data engineering skills - integrating diverse sources and building reliable pipelines
Hands-on experience with LLMs - RAG, prompt engineering, fine-tuning, or AI-powered product features
Able to design and run rigorous experiments using SQL, Python, or R, and translate results into clear product recommendations
Clear communicator who works comfortably with non-technical colleagues across program, content, and leadership teams
Proactive and ownership-driven - identifies problems, takes initiative, and follows through without waiting to be directed
Benefits
A high-impact, diverse and ambitious team with common values:
Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
Push the limits: We ask why, embrace failure and try new things. We never settle.
Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.
A dynamic office & team life:
Brand new offices in Westlands, Nairobi
Monthly team social events and yearly offsite
Regular learning and coaching opportunities
A hybrid working model.
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, or related field - or equivalent practical experience
- 7+ years of professional software engineering experience at a tech or product-driven company
- Experience with AI/ML systems, data pipelines, or learning technology
- Proficient in TypeScript, React, and Python
- Experience with relational databases (PostgreSQL or MySQL) and cloud platforms (AWS, GCP, or Azure)
- Strong data engineering skills - integrating diverse sources and building reliable pipelines
- Hands-on experience with LLMs - RAG, prompt engineering, fine-tuning, or AI-powered product features
- Able to design and run rigorous experiments using SQL, Python, or R, and translate results into clear product recommendations
- Clear communicator who works comfortably with non-technical colleagues across program, content, and leadership teams
- Proactive and ownership-driven - identifies problems, takes initiative, and follows through without waiting to be directed
What We Do
The African Management Institute (AMI) is a leader in business learning, providing practical tools and training to support the growth of ambitious African businesses, entrepreneurs, and their workforce.
