Order Management

Posted 9 Days Ago
Hiring Remotely in Fremont, CA, USA
In-Office or Remote
Entry level
Semiconductor • Energy • Manufacturing
The Role
Drives end-to-end order execution across planning, materials, manufacturing, quality, shipping, and delivery. The role monitors order status, production constraints, shortages, and delivery risks; coordinates recovery plans and escalations; establishes ownership, metrics, and operating cadences; and leads corrective actions and continuous improvement to strengthen predictability, resilience, accountability, and on-time delivery in a global manufacturing environment.
Summary Generated by Built In

The Order Output Manager is responsible for driving predictable order execution, improving operational resilience, and strengthening cross-functional alignment across a complex global manufacturing environment. Working closely with Planning, Operations, Supply Chain, Manufacturing, Quality, and other partner functions, this role provides end-to-end visibility into order status, production constraints, material readiness, and delivery risks.


The Order Output Manager proactively identifies risks and bottlenecks that could impact customer commitments, coordinate cross-functional recovery actions, and ensures timely escalation and resolution of critical issues. This role establishes clear ownership, priorities, and timelines while driving disciplined follow-through to support on-time delivery and overall execution performance.

In addition, the Order Output Manager identifies recurring barriers and process gaps and helps implement operating mechanisms that improve execution consistency, accountability, and predictability over time.

What You’ll Do

  • Drive
    end-to-end order execution, from order acceptance and material readiness through manufacturing, testing, shipment, and delivery.
  • Coordinate cross-functional responses to disruptions or constraints that may impact
    customer commitments, delivery performance, or production continuity.
  • Provide timely visibility into order status, material shortages, capacity constraints, production risks, and other emerging issues through structured monitoring and reporting.
  • Lead active issue management by aligning stakeholders, establishing recovery plans, assigning ownership, and facilitating escalation when required.
  • Monitor
    order output, production performance, and operational trends to identify risks early and enable proactive intervention.
  • Ensure clear ownership, accountability, priorities, timelines, and follow-through for critical actions affecting order execution.
  • Partner with Planning, Operations, Supply Chain, Manufacturing, Quality, and other functions to maintain production flow and recover orders at risk.
  • Communicate operational status, delivery outlook, key risks, mitigation plans, and decision requirements to stakeholders and leadership.
  • Establish and maintain
    order execution metrics and operating cadences to improve visibility, predictability, and accountability.
  • Identify recurring issues, process gaps, and systemic barriers and drive corrective actions that improve operational resilience and execution consistency.
  • Support continuous improvement initiatives focused on
    lead-time reduction, material readiness, production output, and on-time delivery.
  • Promote a culture of transparency, urgency, accountability, and continuous improvement across a global, matrixed organization.

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The Company
HQ: Fremont, California
73 Employees
Year Founded: 2004

What We Do

Pivotal Systems provides best-in-class smart flow monitoring and process control technology designed for the global semiconductor and high-tech industries. Pivotal’s portfolio includes its patented Gas Flow Controllers (GFC™) and Flow Ratio Controllers (FRC). At Pivotal Systems, we aim to enhance fab productivity and capital efficiency with our innovative solutions.

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