Be an Early Applicant
We believe sound is the most powerful force on earth.
The Role
Manage high-volume B2C order processing across regions, including order review/release, logistics, refunds/reconciliation, fraud review, inventory management, KPI analysis, automation, and continuous process improvement to meet service levels and mitigate risks.
Summary Generated by Built In
At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.
Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.
Job Description
At Bose, we're compelled to push things forward. We need to make things better. It's in our blood. We're expert engineers, researchers, and designers. We believe a healthy obsession is something to celebrate because it leads to greatness - not just in what we do, but in art, music, sports, science, everything.
In the Global B2C Order Management Team, we obsess over the details that matter most to our customers. We collaboratively manage consumer orders in a fast-paced, challenging environment, which requires excellent attention to detail and communication skills. Through processing orders inquiries for Bose Direct consumers in the Americas, Europe, and Australia/New Zealand, we provide our customers and the organizations we support with the highest level of service possible, while maintaining efficiency and driving continuous improvement. Key activities are order review and release, logistics, credit refunds/reconciliation, fraud review, and inventory management.
You Will :
Be responsible for order management of external and internal direct-to-consumer (B2C) orders;
Provide data analysis around customer KPIs;
Leverage system solutions to increase automation of standard processes;
Drive continuous improvement to maximize efficiency in processes, and reduce the cost of managing orders to customers;
Manage high volume of daily order processing with accuracy and efficiency;
Perform key tasks according to service levels, and communicate risks to participate in mitigation plan.
We Are Looking For People With :
Bachelor's Degree in Business, Finance, Operations, Supply Chain, or equivalent experience;
2+ years of experience in Order Management;
Previous experience with SAP, CRM, EDI, or related enterprise software;
Strong analytical skills;
Ability to manage multiple priorities and meet deadlines;
Knowledge of supply chain, distribution, and sales processes.
Are you interested in this position?
We'd love to know you better! Submit your application, by uploading your CV in English via the "Apply" button above.
For further information about the position please contact us via [email protected].
Note
Thanks in advance for your application. After the online phase, the most successful candidates will be invited for an interview. In case you're not contacted in the next 15 days, we will keep your application for future opportunities that may suit your profile best.
Are you interested in this position?
We'd love to know you better! Submit your application by uploading your CV in English via the "Apply" button above.
Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.
Job Description
At Bose, we're compelled to push things forward. We need to make things better. It's in our blood. We're expert engineers, researchers, and designers. We believe a healthy obsession is something to celebrate because it leads to greatness - not just in what we do, but in art, music, sports, science, everything.
In the Global B2C Order Management Team, we obsess over the details that matter most to our customers. We collaboratively manage consumer orders in a fast-paced, challenging environment, which requires excellent attention to detail and communication skills. Through processing orders inquiries for Bose Direct consumers in the Americas, Europe, and Australia/New Zealand, we provide our customers and the organizations we support with the highest level of service possible, while maintaining efficiency and driving continuous improvement. Key activities are order review and release, logistics, credit refunds/reconciliation, fraud review, and inventory management.
You Will :
Be responsible for order management of external and internal direct-to-consumer (B2C) orders;
Provide data analysis around customer KPIs;
Leverage system solutions to increase automation of standard processes;
Drive continuous improvement to maximize efficiency in processes, and reduce the cost of managing orders to customers;
Manage high volume of daily order processing with accuracy and efficiency;
Perform key tasks according to service levels, and communicate risks to participate in mitigation plan.
We Are Looking For People With :
Bachelor's Degree in Business, Finance, Operations, Supply Chain, or equivalent experience;
2+ years of experience in Order Management;
Previous experience with SAP, CRM, EDI, or related enterprise software;
Strong analytical skills;
Ability to manage multiple priorities and meet deadlines;
Knowledge of supply chain, distribution, and sales processes.
Are you interested in this position?
We'd love to know you better! Submit your application, by uploading your CV in English via the "Apply" button above.
For further information about the position please contact us via [email protected].
Note
Thanks in advance for your application. After the online phase, the most successful candidates will be invited for an interview. In case you're not contacted in the next 15 days, we will keep your application for future opportunities that may suit your profile best.
Are you interested in this position?
We'd love to know you better! Submit your application by uploading your CV in English via the "Apply" button above.
Skills Required
- Bachelor's degree in Business, Finance, Operations, Supply Chain, or equivalent experience
- 2+ years of experience in Order Management
- Previous experience with SAP, CRM, EDI, or related enterprise software
- Strong analytical skills
- Ability to manage multiple priorities and meet deadlines
- Knowledge of supply chain, distribution, and sales processes
What the Team is Saying
Kwasi
Engineer, Systems Design
Caitlin
Engineering Project Manager
Sean
PACE Rotational Engineer
Bose
Bose Compensation & Benefits Highlights
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Healthcare Strength — Core medical, dental, vision, and pharmacy coverage is paired with mental‑health EAP support, a 24/7 nurse line, wellbeing apps, and FSA/HSA options. This breadth indicates robust healthcare support spanning physical and mental wellbeing.
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Retirement Support — Retirement offerings include a 401(k) with employer match plus a separate Core Contribution plan, alongside life and disability insurance and financial coaching. Company materials also note a defined‑benefit pension for eligible U.S. employees, reinforcing long‑term security.
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Leave & Time Off Breadth — Paid vacation and sick time, company holidays, paid parental and other leaves, and a hybrid work model are highlighted. Add‑ons like a year‑end office closure and paid volunteer days further expand time‑off flexibility.
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The Company
What We Do
At Bose Corporation, we’re powered by our legendary brands — Bose, McIntosh, and Sonus faber — bringing together more than 175 years of combined technical expertise, craftsmanship and artistry. Founded by Dr. Amar Bose, our company is driven by purpose and devoted to advancing what’s possible in audio — creating transformative experiences in the home, on the go, and on the road.
Why Work With Us
At Bose Corp., we’re united by a simple belief: sound is the most powerful force on earth. It moves us, focuses us, connects us. It’s why we exist to invent—advancing science and art—to deliver transformative experiences. Join us to invent what’s next—and unleash the power of sound, together. Let’s Make Waves.
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Bose Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
Framingham, MA HQ
Atlanta
Seoul, Korea
Lisbon, Portugal
Stuttgart, Germany
Tokyo, Japan
Detroit, MI
Learn more
