Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
XYLEM is looking for a new colleague for the following position:
Order Management Specialist
TASKS
- Create order confirmations in the ERP system and send them to customers (via Salesforce)
- Maintain daily contact with customers and suppliers via phone and email
- Handle customer inquiries and modification requests
- Handle customer claims (e.g. missing or damaged goods, delivery delays, returns)
- Collaborate daily with Sales Application Engineers/ Logistics associates/Invoicing associates/Finance department/Area Sales Managers
- Create and send purchase orders to suppliers
- Enter new customers and new items into the ERP system
REQUIRED SKILLS / EDUCATION / QUALIFICATIONS
- Minimum 2 years of relevant work experience
- Advanced English communication skills (written and verbal)
- Knowledge of French language is a must
- Strong IT skills, especially in MS Office (Salesforce, iScala is an advantage)
- Experience in Customer Service
- Customer-focused mindset
- Strong problem-solving abilities
- Supportive attitude with the ability to build and maintain positive relationships with internal and external partners
- Sense of ownership and responsibility for end-to-end processes
- Experience working in an international/multicultural environment
OUR OFFER
- Work experience in international company
- Excellent atmosphere, friendly environment, teamwork
- Internal development opportunities
- Other benefits
- Teambuilding events
LOCATION
Törökbálint, Hungary
#LI-Hybrid
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Skills Required
- Minimum 2 years of relevant work experience
- Advanced English communication skills
- Knowledge of French language
- Strong IT skills
- Experience in Customer Service
- Customer-focused mindset
- Strong problem-solving abilities
- Experience working in an international/multicultural environment
What We Do
Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas. If you are excited and passionate about helping us #letssolvewater, we want to hear from you!
