Order Management Representative 1 - Remote

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Order Management Representative 1 – Remote

Coordinates the organization's supply chain and oversees logistics in support of the order fulfillment function. Job Duties:

What You Will Do:

• Ensures that customer orders are appropriately entered into the order management system.
• Measures product demand or prepares forecasts based on pending or historical orders and develops purchasing, inventory, or production plans to ensure that orders can be fulfilled.
• Seeks to maximize sales/revenue while minimizing cost/waste.
• May confirm details and availability of large, complex, or custom orders.
• May contact customers regarding backordered orders or orders that cannot be fulfilled.
• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
• Develops organization-wide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys.

What You Need to Succeed:

• Requires knowledge and skills gained through formal training or considerable work experience.
• Works within established procedures with a moderate degree of supervision.
• Requires established skills to perform a range of day-to-day activities.
• Understands how the assigned duties relate to others in the team and how the team integrates with other teams.
• Has no supervisory responsibilities; manages own workload.
• Solves routine problems without supervisory approval; evaluates and selects solutions from established options.
• Impacts own team through the accuracy and quality of work; follows procedures and receives regular supervision.

Why Work for Us?

Allegion is a Great Place to Grow your Career if: 

• You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 
• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

What You’ll Get from Us:

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”  
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period 
• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement  
• Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
• Employee Discounts through Perks at Work 
• Community involvement and opportunities to give back so you can “serve others, not yourself” 
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching 

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Salary Range: $40,000-$50,000.  The actual compensation will be determined based on experience and other factors permitted by law.

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

Remote Location Colorado, Remote Location Illinois, Remote Location KansasWe Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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