Order Management Associate

Posted Yesterday
Be an Early Applicant
Tinley Park, IL, USA
In-Office
22-24 Hourly
Mid level
Appliances
The Role
Enters and maintains distributor purchase orders in the order management system. Tracks orders to ensure accurate, timely delivery; resolves delays, pricing discrepancies, and part changes. Handles customer documentation requests and complex orders involving custom products, repairs, returns, large accounts, and non-standard entries. Maintains detailed support logs and takes ownership of tasks and results.
Summary Generated by Built In

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!


Join our team as an Order Management Associate and be the driving force behind smooth order operations and exceptional customer experiences! The Order Management Associate 2 enters accurate, timely distributor orders into the order management system and provides order maintenance.

 

What You Will Do 

  • Receive purchase orders and enter orders into the system.

  • Ensure on-time, accurate delivery by proactively tracking orders and resolving issues like delays, pricing discrepancies, or part changes.

  • Manage special requests, including document reprints, compliance certificates, and other customer-required documentation.

  • Handle complex orders involving make-to-order parts, fiber products, cabinets, printer repairs and tools, large accounts, returns, and non-standard entries, while maintaining detailed support logs. 

What You Will Bring 

  • Education: High school diploma.  

  • Experience: 2-4 years in related role with order entry experience.

  • Demonstrated ability to take ownership of tasks and accountability for results. 

 

What We Can Offer You 

  • Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more. 

  • Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community. 

  • Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career. 

  • Parental Leave: Because we care about your family and your future. 

 

Compensation: The expected base pay range for this role is $22 - $24 an hour. Note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, qualifications, as well as market and business considerations.  

Making the connections that matter.  Join us and apply online to be part of the Panduit team. We're an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all. Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future. All roles, including remote positions, require an in-person interview as part of the hiring process.

Work Shift Day (United States of America)

Skills Required

  • High school diploma
  • 2-4 years of experience in a related role with order entry experience
  • Ability to take ownership of tasks and accountability for results
  • Currently authorized to work in the United States on a full-time basis

Panduit Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Panduit and has not been reviewed or approved by Panduit.

  • Healthcare Strength Healthcare coverage is broad, including medical, dental, vision, prescription drugs, telemedicine, FSA/HSA options, and employer‑paid life, short‑term disability, and long‑term disability, with optional add‑ons like critical illness and hospital indemnity. An Employee Assistance Program and related wellness resources are also highlighted, indicating robust support for physical and mental health.
  • Retirement Support Retirement offerings include a 401(k) with company match, which is consistently portrayed as a strong component of the package. Some materials also point to profit sharing, reinforcing long‑term financial support.
  • Leave & Time Off Breadth Time‑off programs span paid holidays, vacation and sick time, parental leave, volunteer time off, and urgent personal business days. Flexible schedules and telecommuting are noted for eligible roles, adding to work‑life support.

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The Company
HQ: Tinley Park, Illinois
4,160 Employees
Year Founded: 1955

What We Do

Panduit was born from innovation. In 1955, we launched our first product: Panduct Wiring Duct, a new invention that uniquely organized control panel wiring and allowed new wires to be added quickly and neatly. Since that time Panduit has introduced thousands of problem solving new products and remained committed to providing innovative electrical and network infrastructure solutions. Today, customers look to Panduit as a trusted advisor who works with them to address their most critical business challenges within their Data Center, Enterprise, and Industrial environments. Our proven reputation for quality and technology leadership coupled with a robust ecosystem of partners across the world enables Panduit to deliver comprehensive solutions that unify the physical infrastructure to help our customers achieve operational and financial goals.

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