Order Management Analyst

Posted Yesterday
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Ciudad de Panamá, Distrito de Panamá, Panamá, PAN
In-Office
Entry level
Healthtech • Telehealth
The Role
The Order Management Analyst ensures accurate sales order data, manages order fulfillment, handles billing, and coordinates with logistics for customer satisfaction.
Summary Generated by Built In
Job TitleOrder Management Analyst

Job Description

Order Management Analyst

As an Order management analyst, you are responsible for checking and validating sales order data focused on upholding data quality standards, ensuring accuracy and completeness upon receipt.

Your role:

  • Manage sales orders to ensure that the customer receives the ordered goods in the right time and on the right place.

  • Manage backorders with the Factory to ensure Customer Requirements are met.

  • Prepare, organize, and lead weekly order book review meeting between factory and market (group). 

  • Responsible to release customer billing as requested by the market finance policy and create customer facing documents which meet local fiscal and legal requirements on time and first-time right.

  • Act as single point of contact to the logistics organization for assigned scope for order fulfillment subjects.

You're the right fit if:

  • You have no prior experience, but preferably have knowledge of Supply Chain, Logistics and/or Order Management.

  • You hold a high school diploma or have vocational education certification.

  • You are knowledgeable MS Office Suite.Knowledge in AI, Power BI, SAP or equivalent ERP system is preferred.

  • You are a customer-focused professional with critical thinking, strong communication skills, and innovative problem-solving skills. You excel at meeting tight deadlines, resolving escalated issues, and are forward-thinking with strong organizational abilities.

  • You have an advanced knowledge of the English language.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

Skills Required

  • Knowledge of Supply Chain, Logistics, or Order Management
  • High school diploma or vocational education certification
  • Knowledge of MS Office Suite
  • Knowledge of AI, Power BI, SAP or equivalent ERP systems
  • Strong communication skills
  • Advanced knowledge of the English language

Philips Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.

  • Retirement Support Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
  • Flexible Benefits Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.

Philips Insights

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The Company
Alpharetta, GA
80,000 Employees
Year Founded: 1891

What We Do

Do the work of your life to help the lives of others. As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​ ​ We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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