- Managing backlog priorities and order execution; measure site performance of initial order commit dates and accurate discrepancies.
- Tracking regional backlog aging, identify and review critical issues focusing on solutions and customer communication.
- Serve as first contact post-sales order; manage customer change requests; provide phone and email support related to customer happiness.
- Advise customers on shipping/schedule changes; provide expediting and shipping schedule support; ensure timely response to inquiries
- Develop professional customer relationships; communicate critical issues and ensure delivery commitments are met.
- Liaise on order issues, clear credit blocks with Risk Analyst, and manage production schedules.
- You quickly and decisively act in fact-changing, unexpected situations. You adjust communication content and style to meet the needs of diverse collaborators. You build and implement plans that prioritize resources accurately. You understand that different situations may call for different approaches. You find common ground and acceptable alternatives that satisfy the needs of multiple partners. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.
- Bachelor Degree (or equivalent) and a minimum of 2 years of related experience; Five years plus of relevant experience may be considered in lieu of the education requirement.
- Strong computer proficiency, solid math skills, and a high level of accuracy working with detailed information; excellent written, verbal, and interpersonal communication abilities
- Demonstrated ability to manage multiple projects and priorities simultaneously while maintaining attention to detail and meeting deadlines
- Strong Analytical skills
- Proficient in Microsoft Word, Excel
- Proven ability to effectively communicate and collaborate across cross-functional teams including engineering, marketing, and sales to drive alignment and project success.
- Self-motivated and have a positive demeanor
- Detail and metric oriented
- Ability to work unsupervised and as part of a team
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Learn more about our Culture & Values!
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WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
Skills Required
- Bachelor degree or equivalent and minimum 2 years related experience (or 5+ years experience in lieu of degree)
- Strong computer proficiency
- Solid math skills and high level of accuracy working with detailed information
- Excellent written, verbal, and interpersonal communication abilities
- Demonstrated ability to manage multiple projects and priorities while meeting deadlines
- Strong analytical skills
- Proficient in Microsoft Word and Excel
- Authorized to work in the United States without sponsorship
- Proven ability to communicate and collaborate across cross-functional teams (preferred)
- Self-motivated with positive demeanor (preferred)
- Detail- and metric-oriented (preferred)
- Ability to work unsupervised and as part of a team (preferred)
Emerson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerson and has not been reviewed or approved by Emerson.
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Retirement Support — Retirement programs have been strengthened with a 401(k) plus company-supported contributions such as profit sharing and a recent cash-balance transition for certain participants. These features are positioned as differentiators among large industrial peers.
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Equity Value & Accessibility — An employee stock purchase plan introduced in 2026 enables discounted share purchases via payroll deductions. This adds an accessible ownership element to the total rewards mix.
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Leave & Time Off Breadth — The package includes PTO, holidays, sick leave, and parental leave within a broad benefits suite. Coverage breadth aligns with large-employer norms across locations, though specifics vary.
Emerson Insights
What We Do
At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.
