Dynatrace

Order Management Analyst - German speaking

Reposted Yesterday

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Hiring Remotely in Spain

Remote or Hybrid

Entry level

Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation

Dynatrace delivers answers and intelligent automation from data.

The Role

The Order Management Analyst supports sales teams by ensuring accurate order processing and contract execution, manages documentation, and aids in user acceptance testing.

Summary Generated by Built In

Your role at DynatraceAs a Order Management Analyst you’ll be working closely with our Sales teams to ensure smooth order processing, accurate documentation, and timely contract execution. The ideal candidate will be confident navigating ambiguity, communicating across various levels of the organization, and driving tasks to completion with a high level of accountability. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about supporting sales operations with precision and professionalism. Remote or Hybrid (Barcelona) considered.
Key Responsibilities:

Collaborate with EMEA Sales teams to support order processing and contract execution.
Review and approve quotes for standard order forms; create non-standard order forms for complex scenarios.
Ensure timely and accurate preparation of order forms to meet sales deadlines.
Review and approve revisions requested by Customers or Partners.
Verify all required documentation (order forms, purchase orders, etc.) aligns with approved quotes.
Process sales orders in Salesforce and coordinate product shipments for timely booking.
Share best practices and ensure compliance with internal policies and processes.
Support user acceptance testing for new Salesforce features.
Assist with SOX audits and process reviews.
Maintain and update internal documentation in Confluence.
Provide coverage and support for EMEA OM team members during absences.

What will help you succeed

Familiarity with Salesforce and Salesforce CPQ or other CRMs is highly advantageous
Ability to manage multiple priorities in a fast-paced environment.
Excellent interpersonal skills and ability to collaborate across departments.
Experience with contract administration
Experience drafting commercial terms and conditions.
Proficiency in written and spoken German and English

Why you will love being a Dynatracer

Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

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The Company

HQ: Boston, MA

5,200 Employees

Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.