Order Management Analyst - French Speaker

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Order Management Analyst - French Speaker

Location: Frimley, Surrey

Function: Shared Service Centre (Pro)

Please note this role is not eligible for international relocation.

As part of the EMEA Shared Service Centre, you'll be working with your colleagues in Order Management for the SCJ Professional business to complete various tasks across different countries to provide outstanding service. Using Lean methodology & tools, you’ll be looking for ways to improve and standardise processes. Using SAP scripting technology to create further automation opportunities.

The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers.

Responsibilities:

• Daily processing of orders submitted by customers
• Managing stock allocations in line with sales & supply chain team expectations in low out-of-stock situations
• Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies
• Drive efficiency by simplification and standardisation of processes & procedures across multiple countries
• Work closely with other members of the Supply chain team, Logistics to provide outstanding service to all stakeholders
• Ensure compliance and Audit readiness
• Participate in process improvement initiatives that enable the company to scale effectively
• Analyse and interpret the data to provide actionable insights

Experience you’ll bring:

• Fluent in English and French, both written and verbal
• Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
• Previous experience in order management (desirable)
• SAP knowledge (desirable)
• Knowledge of Lean methodology & tools an advantage

Behaviours you’ll need:

• Ability to work under pressure and excellent attention to detail
• Ability to establish collaborative and trusting business relationships, through professional, proactive interactions
• Good team player and must show flexibility/adaptability
• Mindset to seek continuous improvement
• Strong Communication and Influencing Skills

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging points, Cycle to Work Scheme
• Free onsite Gym with free classes

You must be eligible to work in the country of application

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Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.