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The Role
Processes customer orders and changes in production planning systems, communicates order status and ship dates, validates manufacturability, materials, and capacity, resolves scheduling conflicts, coordinates expedite requests, runs reports, and releases work orders and shipping authorizations. The role also supports quality-related customer incident resolution and serves as a day-to-day customer interface.
Summary Generated by Built In
Job Posting Start Date 09-04-2026 Job Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary
Purpose:
Responsible for routine order processing and serving as day-to-day customer interface.
G Shift - Thursday, Friday, Saturday and every other Wednesday | 6AM to 6PM
Responsibilities:
• Manual order entry into production planning system.
• Process customer order changes by entering customer requests into planning systems.
• Communicates order status to customer including initial committed ship dates (CSD's) and follow up on
interim order changes.
• Release authorizations to shipping department to deliver product.
• Validates order configurations for manufacturability per customer's product rule sets.
• Validates material and capacity availability based on products ordered and in accordance with
customer's requested ship dates.
• Resolve low level scheduling conflicts such as material and capacity availability issues.
• Coordination and communication of order expedite requests to production control- may include
preliminary determination of material and capacity availability, lead-time restrictions, and modification of
schedules within limited parameters.
• Runs routine reports in support of customer information requests and internal reporting requirements.
• Responsible for making sure work orders are released to manufacturing and authorizations for shipping
are released in time to meet established goals for lead time, response time and committed ship dates.
• Provide support to quality function in resolution of customer incidents
Note: This job description reflects essential functions, it does not prescribe or restrict the number or types of tasks that
may be assigned or reassigned during the conduct of business.
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Is Sponsorship Available?
NoRequired Skills: Microsoft Excel, Microsoft Office, Microsoft Word, Pivot Tables, SpreadsheetsFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).Flex Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.
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Healthcare Strength — Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
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Leave & Time Off Breadth — Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
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Strong & Reliable Incentives — Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.
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The Company
What We Do
We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.
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