At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Planning & Fulfillment Manager__
Your role and responsibilities
In this role, you will have the opportunity to ensure the implementation, maintenance, and compliance of order handling, billing, documentation, and trade-related activities to support the business. You will execute operational processes, ensure accurate and compliant documentation, and contribute to continuous improvement initiatives that enhance efficiency, quality, and customer satisfaction. You will also support the development of tools, systems, and standardized ways of working across the organization.
The work model for the role is: #Li-hybrid
This role is contributing to the Strategic Supply Unit, MOIM.
You will be mainly accountable for:
Execute end-to-end order handling activities, including invoice issuance, credit notes, returns processing, and maintenance of accurate commercial and operational documentation.
Prepare, review, and maintain customer, shipping, export, customs, and other trade-related documentation to ensure compliance with internal policies, legal requirements, and customer expectations.
Coordinate the collection, validation, archiving, and retrieval of Proof of Delivery (POD) documentation and other records required for operational, financial, customs, and audit purposes.
Investigate and resolve documentation, invoicing, returns, customs, and compliance-related issues in collaboration with customers, logistics providers, customs brokers, and internal stakeholders.
Ensure compliance with applicable legal, tax, trade compliance, customs, and company requirements while maintaining high standards of accuracy, documentation quality, and data integrity.
Drive continuous improvement initiatives by identifying opportunities for process standardization, simplification, automation, and operational excellence, while contributing to the development and enhancement of systems, tools, and digital solutions.
Collaborate with customer support, logistics, transportation, procurement, finance, and trade compliance teams to support business objectives, operational efficiency, and customer satisfaction.
Qualifications for the role
Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Economics, Finance, International Trade, or a related field.
Experience in order handling, invoicing, customer operations, logistics, export administration, documentation management, or a similar operational environment.
Understanding of commercial documentation, invoicing, credit notes, returns processes, and document retention requirements.
Knowledge of international trade documentation, export processes, customs requirements, and transportation operations would be considered a strong advantage.
Proficiency in ERP systems such as SAP and Microsoft Office applications; experience with reporting, automation, and systems development is considered an advantage.
Strong analytical, organizational, and problem-solving skills with attention to detail and a continuous improvement mindset.
Excellent communication and stakeholder management skills and fluency in English and Polish.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Skills Required
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Economics, Finance, International Trade, or a related field
- Experience in order handling, invoicing, customer operations, logistics, export administration, documentation management, or a similar operational environment
- Understanding of commercial documentation, invoicing, credit notes, returns processes, and document retention requirements
- Knowledge of international trade documentation, export processes, customs requirements, and transportation operations
- Proficiency with ERP systems such as SAP and Microsoft Office applications
- Experience with reporting, automation, and systems development
- Strong analytical, organizational, and problem-solving skills with attention to detail and a continuous improvement mindset
- Excellent communication and stakeholder management skills
- Fluency in English and Polish
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
