The Role
Coordinates customer and sales orders from entry through fulfillment, verifying product, pricing, quantity, delivery, and customer details. Responsibilities may include stock and dispatch coordination, quotations, invoices, purchase orders, order tracking, resolving discrepancies, processing amendments and returns, maintaining ERP and CRM records, and communicating with customers, suppliers, warehouses, finance, logistics, and sales teams.
Summary Generated by Built In
Outsourcey is building a priority talent pipeline of organised and detail-oriented Order Administration professionals for current and upcoming opportunities with our international clients.
We are looking for candidates who can coordinate orders accurately, communicate effectively with stakeholders, and keep transactions moving from entry through fulfilment.
*Roles may include:*
* Order Administrator
* Order Processing Specialist
* Sales Order Coordinator
* Customer Order Coordinator
* Order Management Specialist
* Fulfilment Administrator
* Sales Support Administrator
* Order Administration Team Leader
*What you may be responsible for*
Depending on the opportunity, responsibilities may include:
* Receiving, reviewing, and entering customer or sales orders
* Checking product, pricing, quantity, delivery, and customer information
* Coordinating stock availability, fulfilment, dispatch, and delivery
* Preparing quotations, invoices, purchase orders, and related documentation
* Monitoring orders and resolving delays, discrepancies, or incomplete information
* Communicating order status to customers, suppliers, warehouses, and internal teams
* Processing amendments, cancellations, returns, credits, or back orders
* Maintaining accurate records across CRM, ERP, and order-management systems
* Supporting sales, customer service, logistics, finance, and warehouse teams
* Meeting accuracy, turnaround-time, and service-level expectations
Requirements
*What we look for*
* Previous experience in order administration, sales support, customer service, logistics, supply chain, or a related function
* Strong attention to detail and data-entry accuracy
* Clear written and verbal English communication skills
* Ability to manage multiple orders, deadlines, and stakeholder requests
* Strong problem-solving and follow-up skills
* Proficiency in Excel or Google Sheets
* Experience with ERP, CRM, inventory, or order-management platforms
* Exposure to international customers, suppliers, or supply chains is advantageous
Benefits
*Why join the Outsourcey talent community?*
* Early consideration for suitable order-management opportunities
* Access to roles supporting international customers and operations
* Opportunities across order entry, coordination, sales support, fulfilment, and team leadership
* Matching based on your industry exposure, systems experience, and operational strengths
*What happens after you apply?*
Our Talent Fulfillment team will review your application and may contact you for an initial interview or skills assessment. We may ask about the order volumes, systems, products, customers, and service levels you have previously managed.
Joining the talent pool does not guarantee immediate placement or mean that one specific vacancy is currently available. It allows us to consider your profile promptly when a suitable order-administration opportunity opens.
Apply today and help international businesses deliver accurate, efficient, and reliable order experiences.
Skills Required
- Previous experience in order administration, sales support, customer service, logistics, supply chain, or a related function
- Strong attention to detail and data-entry accuracy
- Clear written and verbal English communication skills
- Ability to manage multiple orders, deadlines, and stakeholder requests
- Strong problem-solving and follow-up skills
- Proficiency in Microsoft Excel or Google Sheets
- Experience with ERP, CRM, inventory, or order-management platforms
- Exposure to international customers, suppliers, or supply chains
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The Company
What We Do
Outsourcey is a premier remote staffing agency that connects businesses with exceptional offshore talent, offering flexible staffing solutions without long-term contracts to facilitate significant cost savings.
