This role is directly responsible for managing Projects, the performance of project delivery teams, and ensuring projects and client engagements run smoothly. The Manager supervises services as agreed by the client and Centroid in the contract, ensures deliverables are met, and is responsible for maintaining customer satisfaction.
Location: 100% Remote
Job Type: Full Time
Requirements:
• Develop and maintain project deliverables; including and not limited to; milestone dates, project plans, statuses, allocation of resources, project dependencies and budgets.
• Proven track record in growing existing client footprint.
• Coordination of technical resources, as well as, facilitating the communication with clients, partners, and vendors.
• Ability to guide teams through the planning, design, development, testing, training, and implementation stages of varying technical projects.
• Ability to define and manage to the scope of work, purpose, assumptions, and problem statement with the customer and project resources.
• Track, manage, negotiate, and maintain client SOWs (Statements of Work), budgets, and project resource timesheets.
• Provide reports to an agreed schedule (or on request), including RAID Logging (Risks, Actions, Issues, Decisions) plus overall project status updates (e.g., red, yellow, green summary status).
• Ability to communicate and create potential needs for change orders with clients based upon modifications in scope or when issues are identified that impact timelines and/or budgets.
• Establish and maintain strong client relationships to establish Centroid as a trusted advisor and supporter of the customer's business goals.
• Attend or facilitate client Project Review and Client Review meetings; areas covered will include performance reports, quality process and project performance.
• Transition clients to Centroid’s Managed Services Offering
• Communicate with clients to understand their needs and explain Centroid’s value.
• Collaborating with internal departments to facilitate client need fulfillment.
• Responsible for maintaining internal monthly billing in accordance with client contracts or statement of work. This includes regular reviews and management of resources time and timesheets.
• Maintain knowledge of the latest industry technologies and Centroid Service Offerings.
Required Skills:
• Demonstrable experience working in a Professional Service Management capacity on large-sized projects/accounts in the technical industry.
• Consulting experience managing suppliers, resources, and clients.
• Experience developing and managing technical projects.
• Proven people management skills.
• Proven ability to manage large accounts and/or projects.
• Must possess strong written and oral communication skills.
• 7-10 years of applicable industry experience supporting large engagements
Preferred Skills:
• Experience managing Oracle EBS/EPM projects - strongly preferred.
• Expertise in Oracle application solutions, cloud consulting, integration, and managed services – strongly preferred.
Education:
• Bachelors Preferred
Top Skills
What We Do
Centroid has been in business for over 20 years and is exclusively focused on Oracle technologies. As an Oracle Platinum Partner, and Specialized Partner for multiple years for North America in both Engineered Systems and Technology, we have the experts that others turn to for best practices in Oracle applications, technology and hardware implementations. Our relentless pursuit of providing the best solutions is a testament to and clear advantage to our success and yours, which is why our first customer is still with us today.
Centroid understands how to deploy Oracle in the Cloud and assess, plan and navigate the right path to the Cloud for your business. We know how to best migrate and manage your workloads on-premise or in the Cloud and can maximize your Oracle investment and provide your business with tightly integrated, comprehensive, and superior services.
From strategic planning to application deployment and support, Centroid is committed to helping clients realize measurable business value and achieve sustainable ROI. Centroid invests continuously to cultivate and attract top industry talent. We use best of breed delivery methods and stay true to our collaborative, client-focused style. The result for our clients is real and measurable value.
Reap the benefits by leveraging our expertise, methods, tools and processes across numerous customer implementations and diverse industries and geographies. Our professional delivery team makes you successful every step of the way.
Specialties
Oracle Consulting Services, Consulting and Cloud Managed Services, Oracle Infrastructure Solutions, Centroid Cloud Advisors, Cloud Migrator, Cloud Manager
