Tech
Temporary
Job Description
Job Responsibilities:
1. Provide timely and effective support for end-users and developing to maintain a helpdesk or support ticket system.
2. Familiar with AIM/OUM Methodology in business processes.
3. Lead the technical team to meet deliverables and manage stakeholders
4. Efficiently resolve daily issues with Root Cause Analysis (RCA).
5. Expert in R12 Oracle Apps Financials (General Ledger, Account Receivables, Accounts Payable, Fixed Assets, Cash Management & EB-Tax)
6. Experience in data conversions, interfaces, customizations and guide technical consultant for any required information.
7. Coordinate with End Users, Technical Team & DBA Team
8. Preparing Documentation related to functional consultant, Team Disburse & Client Disburse. (E.g. MD-50, BR-100...)
9. Maintain project documentation and reduce manual data entry
10. Provide user training, support, and Adoption in Project
11. Take a follow-up for service request
Top Skills
What We Do
Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.
