Oracle DevOps CPQ Value Stream Lead

Job Title: Oracle DevOps CPQ Value Stream Lead 

Location: Bangalore 
Experience: 15+ years 

Job Description: 

We are seeking an experienced Oracle DevOps CPQ Functional Consultant to join our dynamic team and lead CPQ DevOps Value Stream. The ideal candidate will have a deep understanding of CPQ business processes  with a very good understanding of DevOps methodologies.    

Key Responsibilities: 

• Lead the development and support of Oracle Cloud CPQ processes and solutions. 

• Collaborate with cross-functional teams to enhance system performance and reliability. 

• Implement DevOps practices to streamline development, testing, and deployment processes. 

• Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support 

• Stay updated with the latest industry trends and Oracle CPQ capabilities. 

• Provide guidance and mentorship to the team 

• Manage project timelines and stakeholder expectations effectively. 

• Conduct system configurations, testing, and user training as needed 

• Manage functional/technical team within Value Stream 

Oracle DevOps organization is supporting multiple Oracle CPQ Instances within JCI.  Oracle DevOps CPQ Value Stream Lead will be single point of contact (SPOC) for  all CPQ DevOps related activities for this track.  

• Analyze Oracle CPQ Enhancements Requests and Support activities pipeline  

• Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPOs, CPQ Project Delivery Leads and  Solution Architects.  

• Capacity planning of resources based on approved backlogs for enhancements and support tickets to meet deliverable timelines provided to business stakeholders  

• Coordinate with other Edge Applicaiton teams to address any integration issues between CPQ, SFDC, EI/MuleSoft and Oracle Fusion ERP systems in timely manner 

• Optimize and effectively manage Enhancements and support ticket backlog within the Value stream reviewing with the team 

• Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible  

• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams  

Required Skills: 

• Bachelor ‘s degree in engineering or Information Systems or equivalent 

• Strong experience with Oracle CPQ Cloud which involves creating/debugging configuration rules, BOM and system configurations.  

• Develop and deliver managed package XSL’s and Web service integrations with SFDC and ERP systems like Oracle Fusion Cloud, Oracle EBS R12 etc.  

• Very good understanding middleware integration architecture  

• 15+ years of overall experience within Oracle CPQ Cloud Application  

• Expertise in Oracle CPQ configuration and solutions for small- and large-scale initiatives   

• Ability to communicate with technical teams as well as Business audience  

• Ability to manage team to deliver strong results meeting customer expectations  

• This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability  

• Excellent client-facing and internal communication skills 

• Excellent written and verbal communication skills 

• Solid organizational skills including attention to detail and multitasking skills 

• Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment 

Preferred Skills: 

• Oracle CPQ Cloud certifications. 

• Experience with Agile methodologies. 

• Knowledge of additional Oracle modules. 

JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.