Optical Assistant

Posted Yesterday
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Bournemouth, Dorset, England, GBR
In-Office
26K-26K Annually
Entry level
Healthtech • Professional Services • Retail
The Role
Provide patient-focused optical support, including frame styling, pre-screening tests, prescription assistance, adjustments, aftercare, and product advice. Build trust with patients, deliver a smooth practice experience, maintain displays and equipment, and support daily practice operations. The role requires strong attention to detail, a caring attitude, teamwork, and customer-facing administrative experience.
Summary Generated by Built In
What’s in it for you?

Optical Assistant Vacancy - Classic Eyes Bournemouth


We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.


From longer test times, to our commitment to offering the latest technological advances such as OCT and Optomap, everything we do is designed to offer our patients the very best in clinical care

You will also receive:

Your birthday off work

  • No Sunday or bank holiday working
  • Access to Simply Health (claim cashback on healthcare purchases) 
  • Retail discounts
  • Cycle to work scheme 

About the Role

We are looking for a full-time Optical Assistant to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, conducting pre-screening tests, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.


This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.



As an Optical Assistant, you’ll support patients with everything from frame styling, pre-screening, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.


Additional Information:


  • This role is ideal for someone with previous admin experience in customer facing roles
  • We have 2 consulting rooms
  • We are a team of 7
  • This role requires you to work Saturdays with Monday as your day off.
  • Our appointment times are between 40 minutes and an hour
What's Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary - MaxGBP £26,437.00 Salary - MinGBP £26,437.00

Skills Required

  • Previous administrative experience in customer-facing roles
  • Availability to work Saturdays, with Mondays as the regular day off
  • Ability to conduct pre-screening tests, provide frame styling and adjustments, and support patient aftercare
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The Company
3,000 Employees
Year Founded: 2001

What We Do

Hakim Group is a UK- and Ireland-focused group supporting independent opticians. It partners with more than 400 joint-venture operators and supports over 500 optical locations through back-office expertise in finance, marketing, HR and recruitment, while allowing practices to retain their individuality. Its mission is to help independent optical businesses grow successfully by providing resources, expertise, peace of mind and cost-effective support.

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