Optical Assistant Vacancy - 3 Days - Aves Opticians and Hearing Care, Epping
At Aves Opticians, part of the Hakim Group, we combine independent, patient-first care with the backing of a modern, supportive network. Located in the heart of Epping, our newly refurbishing practice is looking for a warm, organised Part-time Optical Assistant to keep our front-of-house and administrative operations.
While your primary focus is keeping the practice running smoothly behind the scenes and greeting patients, you’ll also get hands-on training to perform pre-screening tests and occasionally support our main dispensing team during peak clinic times.
You will also receive:- Your birthday off work
- No Sunday or bank holiday working
- Access to a Health Cash Plan (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
We offer a range of benefits designed to support your wellbeing, development, and work-life balance.
About the RoleWhat You'll Do
Front-of-House & Admin: Welcome patients, handle phone queries, schedule appointments, and manage daily practice administration with exceptional care and efficiency.
Patient Pre-Screening: Conduct preliminary diagnostic imaging and automated tests to prepare patients for their eye exams.
Frame Repairs & Adjustments: Carry out minor frame tweaks, fits, and repairs to keep patient eyewear comfortable.
Occasional Dispensing Support: Provide occasional support to the main dispensing team once fully trained during busy clinic periods.
What We’re Looking For
Previous administrative, reception, or customer-facing experience (optical background is ideal, but not essential).
Excellent communication skills, high attention to detail, and a welcoming, approachable manner.
Flexibility to work occasional Saturdays.
Additional Information:
- Prior reception or customer-facing experience is preferred, though optical experience is not required
- Our frame selection includes Tom Ford, Face-a-Face, Ørgreen, Moscot, Maui Jim.
- We are a team of 7
- The role requires you to work Saturdays
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary - MaxGBP £27,000.00 Salary - MinGBP £25,000.00Skills Required
- Previous administrative, reception, or customer-facing experience
- Excellent communication skills
- High attention to detail
- Welcoming and approachable manner
- Flexibility to work Saturdays
- Optical experience
What We Do
Hakim Group is a UK- and Ireland-focused group supporting independent opticians. It partners with more than 400 joint-venture operators and supports over 500 optical locations through back-office expertise in finance, marketing, HR and recruitment, while allowing practices to retain their individuality. Its mission is to help independent optical businesses grow successfully by providing resources, expertise, peace of mind and cost-effective support.
