Experienced Optical Assistant

Posted Yesterday
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Reading, Berkshire, England, GBR
In-Office
13-13 Hourly
Entry level
Healthtech • Professional Services • Retail
The Role
Dispense spectacles and sunglasses, complete collections, fittings, and adjustments, provide patient handovers, discuss contact lenses and eyecare solutions, and support reception duties including calls, appointments, and greetings. The role focuses on empathetic, patient-centred care and smooth practice operations, with Saturday availability required.
Summary Generated by Built In
What’s in it for you?

At Eyesite, you’ll be joining a warm, supportive dispensing team made up of both experienced and trainee Dispensing Opticians, Optical Assistants, Optometrists and Receptionists. Our commitment to exceptional care is reflected in our consistently outstanding customer delight scores - regularly 4.6/5 and above.


Our patients place huge value on the expertise, passion and guidance provided by our dispensing team. As an independent group, we’re able to offer a broad and exciting selection of eyewear: premium frames and sunglasses, leading lens technologies, and advanced measuring tools including Visioffice - giving you everything you need to deliver truly personalised solutions.

We’re proud to have a loyal patient base who return to us year after year, allowing you to build genuine, long-term relationships and experience continuity of care at its best.

At Eyesite, we believe that when you look after your patients and your team, the results naturally follow. That’s why we don’t set unrealistic sales targets. We’re simply looking for people who genuinely care — about their craft, their patients, and the colleagues they work alongside.

You will also receive:

Joining Eyesite means being genuinely valued and well looked after. Your benefits will include:

  • Generous staff, friends & family benefits package on eyewear and eye care

  • Pension contribution

  • Professional fees paid for (where applicable)

  • Access to a Health Cash Plan, allowing you to claim cashback on a wide range of everyday healthcare costs

  • Retail discounts through Giftbox

  • Cycle to Work Scheme to support healthier, greener commuting

About the Role

We’re looking for a full-time Experienced Optical Assistant to join our team and help us continue delivering exceptional patient care.


In this role, you’ll be a key member of the practice, contributing to the growth and continual improvement of our service. We’re seeking someone who is proactive, curious, and always looking for ways to enhance the patient experience.

Most importantly, you’ll share our commitment to truly patient-centred care — taking the time to understand each individual’s visual needs and ensuring they leave feeling confident, cared for, and well-informed. Warmth, clarity, and genuine empathy are essential.

As an ambassador for Eyesite, you’ll represent both our brand and our profession within the practice and our local community.

Your responsibilities will include:

  • Dispensing spectacles and sunglasses

  • Carrying out spectacle collections, fittings, and adjustments

  • Providing excellent in-room handovers

  • Supporting reception: answering phones, booking appointments, and greeting patients

  • Discussing contact lenses and alternative eyecare solutions

  • Contributing to the smooth, day-to-day running of the practice

  • Availability to work on Saturdays
What's Next?What’s Next?

If you’re passionate about delivering exceptional patient care and want to be part of a team that genuinely values people, we’d love to hear from you. At Eyesite, your ideas, your growth, and your dedication truly matter.

This is your opportunity to join a practice where you can make a real difference every day — developing your skills, building lasting patient relationships, and helping shape the future of independent eyecare.

If this sounds like the right next step for you, apply today and let’s start the conversation. Your journey with Eyesite could begin right here.

Salary - MaxGBP £13.39 Salary - MinGBP £12.71

Skills Required

  • Full-time availability
  • Availability to work on Saturdays
  • Passion for exceptional patient care
  • Proactive and curious approach to improving patient experience
  • Warmth, clarity, and genuine empathy
Am I A Good Fit?
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The Company
3,000 Employees
Year Founded: 2001

What We Do

Hakim Group is a UK- and Ireland-focused group supporting independent opticians. It partners with more than 400 joint-venture operators and supports over 500 optical locations through back-office expertise in finance, marketing, HR and recruitment, while allowing practices to retain their individuality. Its mission is to help independent optical businesses grow successfully by providing resources, expertise, peace of mind and cost-effective support.

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