Ops Senior Admin Assistant ON-SITE 1600 - 0030, Sunday - Thursday or 2300 - 0730, Sunday - Thursday
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Operations Senior Administrative AssistantBe a part of the Marken, UPS Healthcare Precision Logistics, one of the country’s largest Next Flight Out, ground expedite, and Service Parts Logistic providers. Our company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift.
Our 24x7 call center is now hiring for service-oriented individuals who are career-minded and who enjoy a challenging and dynamic environment. This position works to solve a full range of logistics challenges by engaging with customers and/or agents.
On-Site / Marken's Headquarters in Durham, NC.
Hours: 1600 - 0030, Sunday - Thursday or 2300 - 0730, Sunday - Thursday
What you will do:Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
Communicate with customers and agents in a professional and courteous manner
Meet required team metrics
Stay current on all required training
- At least 1 year of customer service experience
Time Management
Must be at least 18 years old and have a high school diploma or GED
Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
Knowledge of US and world geography and time zones is preferred
Call Center experience is preferred
Must have outstanding communication, customer service, and organizational skills
Be able to operate in a fast-paced and demanding environment
Be flexible - with the ability to work additional hours as business requires
MNX is now part of Marken, UPS Healthcare Precision Logistics: MNX has combined with Marken and Polar Speed under one global brand. Legacy MNX brings forth years of expertise in radiopharmaceuticals, aviation and complex secure logistics. While our legacy name may be changing, our dedication to our clients and their patients remains our top priority.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Top Skills
What We Do
Select your location to find out more about package delivery solutions and global shipping services in your region.
