JPMorgan Chase
Dallas-Fort Worth, TX

Workforce Strategy: Global Technology Change Strategy & Transformation - Associate (Dallas, TX)

| Dallas-Fort Worth, TX
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Job Description The Global Technology (GT) organization within JPMC is committed to delivering market-leading technology capabilities with speed for our customers in a secure, stable and scalable way. To achieve this mission, the organization needs to continuously evolve and adapt. This requires frequent change to the way our technology employees work, think, and how they deliver value to our customers. The GT Change Strategy and Transformation team exists to help ensure success of major transformation efforts by facilitating these changes quickly and effectively utilizing organizational change management techniques.
We are looking for a strong associate to join this dynamic and ambitious team. They will work on a project-basis, with each project extending anywhere from 6-18 months at any given time. The associate will collaborate with the engagement lead and team members to conduct the following activities for each project:
  • Liaise with business partners to help articulate the future state of change to the employee audience (recipients of the change)
  • Conduct impact assessments and align personas to each stakeholder/audience group
  • Define a robust engagement plan comprised of creative and multi-faceted change activities that support progression towards the future state
  • Outline and monitor success measures for the transformation and adjust the strategy and engagement plan as necessary
  • Deliver the initial implementation of select change activities within the engagement plan
  • Equip our business partners with the skills and tools they need to maintain the change strategy and engagement plan over time

The role will be based in Plano, TX. Travel may be required.
The ideal candidate for this role:
  • Exhibits strong problem-solving skills
  • Communicates effectively across multiple stakeholder groups
  • Influences others to achieve goals
  • Can confidently and quickly make decisions
  • Operates with great attention to detail
  • Executes with high quality at a rapid pace
  • Has a passion for technology

Qualifications:
  • 3-4+ years of experience in a large fast-paced environment
  • Strong organizational skills with past experience in supporting large projects / programs
  • Aptitude to identify, gather, and analyze relevant data to capture key themes and drive decision making
  • Experience in authoring presentations at various audience levels including for senior leaders
  • Ability to leverage resources and adjust to constraints outside of direct control
  • Excellent written and verbal communication skills
  • Demonstrated ability to build relationships and partner with others to deliver
Advanced skills with the standard MS Office suite, specifically Excel and PowerPoint
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
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Flexible Spending Account (FSA)
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Generous Parental Leave
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Generous PTO
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An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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