Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. Hims & Hers connects consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to primary care, mental health, sexual health, skincare, and more. Launched in November 2017, the platform also offers thoughtfully created and curated health and wellness products. With products and services available across all 50 states and Washington, D.C., Hims & Hers’ mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives. In January 2021, the company was listed on the NYSE at an initial valuation of $1.6 billion and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

Reporting into the Senior Director of Operations, this role will be responsible for managing the supply chain partnerships for our wholesale business. They will leverage customer, sales and inventory data to ensure timely and accurate production and replenishment of product to wholesale partners. The Wholesale Manager will ensure we deliver high quality products that align with our brand and meet our wholesale partners’ expectations. The successful candidate will enjoy “rolling up their sleeves” to make an impact and deliver results resourcefully.

Responsibilities: 

• Manages day-to-day planning, scheduling, tracking and reporting of wholesale purchase orders
• Manages relationships with wholesale supply chain and operations partners
• Works closely with our inhouse and 3rd party fulfillment centers to ensure they have everything they need to prepare orders for shipment to each retailer 
• Responsible for optimizing fulfillment, ensuring that sales are maximized through 100% in-stock store inventory
• Works closely with external vendors to ensure that any in-store display maintenance is performed in a timely manner and that any necessary components are always on hand
• Manages inventory statuses and creates best-in-class process for replenishment orders
• Manages KPIs successfully, including but not limited to fill rate, on time shipping, damages, returns and sales velocity
• Identifies opportunities to streamline operations and process improvements
• Communicates professionally and effectively through all mediums with both internal and external stakeholders

Experience & Skills: 

• 3+ years experience in an Operations team required
• Experience working with one or more big box consumer goods retailers required
• Knowledge of EDI processing required
• Bachelor’s Degree or experience in a relevant field preferred
• Supply Chain related certifications a plus
• Comfortable working in a fluid environment, managing fluctuating priorities
• Strong communication skills with the ability to influence and drive internal & external decisions

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.