EveryMundo, A PROS Company (www.everymundo.com) is a global leader in airline performance marketing technology, currently extending to cater other industries including hospitality and events. Our products increase traffic, improve conversion rate, enhance user experience, and drive brand engagement on and off the client’s website. 

We are proud to be part of PROS Holdings Inc,  a leading SaaS platform provider that enables direct, personalized customer engagement to create superior brand experiences.

The Role

We are hiring a Web Analytics Manager to our Data Analytics team! Ideal candidates are based in Miami, FL. 

The position of Tracking Manager requires strong knowledge of implementing data collection systems, querying  databases, assuring data quality, and analyzing data visualizations. A key responsibility of this role is to manage the development and maintenance of the tracking environment for our  products, write tracking documentation, oversee the implementation of product tracking, and ensure its data accuracy. 

What you’ll enjoy about this opportunity

As part of a dynamic team, you will have the opportunity of working with a global team and step into a department where you will learn about the various company products enabling you to expand your knowledge as a baseline for further growth within the organization. There is an open learning environment that allows Mundos to propose ways to improve how things are done based on new knowledge and experience.

What You'll do

• Create, implement, and test best, most scalable, standardized data collection systems for the EveryMundo
  platform so that products can be tracked internally and by customer
• Manage Google Analytics / GTM for internal product tracking
• Troubleshoot customer’s scripts that adversely affect EveryMundo’s products and suggest scalable solutions to 
  improve the product
• Help customers implement EveryMundo scripts on the customer’s website (i.e., FareNet, Adnetify scripts)
• Own and maintain the EveryMundo data standards (including data layers)
• Maintain the data source documentation
• Ensure the trackability of experiments
• Maintain tracking related documentation for partners, customers, and internally

What You have

• Expertise of analytics tools (e.g., Google Analytics, Omniture)
• Expertise in Google Tag Manager (GTM) and other tag managers a plus
• Experience in programming: SQL
• Experience in tracking implementation for eCommerce
• Experience in implementation of data layers, including eCommerce
• Experience in test execution and troubleshooting
• Experience in creating dashboards using visualization tools: Tableau and Looker Studio
• Experience with Multi-Currency Tracking Implementation
• Experience in Google Analytics Profile Set Up
• Knowledge of HTML and CSS
• Knowledge of JavaScript, especially DOM
• Knowledge of legislative restrictions around tracking personal data
• Demonstrated analytical skills to improve product performance
• Experience in writing technical documentation and release notes
• Job-related experience 5+ years

Your Pathway To Success

1 Month:

• Full familiarity with EveryMundo’s data standards, data sources, data flow, existing dashboards, products, and 
  Data Analytics processes
• Full familiarity with existing product tracking processes
• Full familiarity with existing tracking QA processes
• Review and refine internal product tracking roadmap
• Full familiarity with the Data Analytics responsibilities in the Product Lifecyle (PLC)

3 Months:

• Own tracking documentation for the tracking library and tracking package
• Evaluate product feature changes and additions for tracking changes
• Collaborate with Tracking developer to implement tracking requirements
• Review all tracking implementations in a timely manner for consistency with the documentation
•  Collaborate with relevant stakeholders to ensure end-to-end data quality
• Oversee and recommend improvements to configuration of internal airTRFX Google Analytics profiles
• Manage customer questions regarding product tracking
• Assist in migrating all features and applications from Universal Analytics (UA) to Google Analytics 4 (GA4)

6 Months:

• Collaborate with the Quality Assurance department to write automated tests for tracking
• Begin ideating the automatic creation of GA4 accounts
• Manage the migration from the Tracking Library to the Tracking Package
• Oversee the addition of security standards to the tracking endpoints

12 Months:

• Ensure that products developed on the EveryMundo platform are automatically being tracked
• Suggest improvements to the tracking implementation for accelerated product delivery
• Help airlines measure ancillary revenue in their existing Internet Booking Engine (IBE) booking flow
• Create documentation to help Product Delivery / Product Support troubleshoot common issues with script 
  implementation

Your Benefits & Perks

• Employer-paid Parental and Caregiver Leave
• Unlimited PTO to disconnect and recharge
• Company observed holidays
• Flexible schedule; Work from home or the office
• Weekly Virtual Yoga and Monthly Wellness Classes to focus on Mundo wellbeing foster our culture

Why work with us?

EveryMundo believes strongly that our culture and values enable us to perform at the highest level for our customers. 

• Teamwork, Empowerment, Execution, Communication, Learning, Diversity, Change are our Company core values.  

This culture and system of values serves us internally while also guiding our interactions and decisions regarding our customers. It is important to us that our culture and values are represented in our strategies, our output, and our communications. We invite our customers to collaborate with us in the spirit of these values.

EveryMundo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.