Technical Engagement Manager (Remote)

| Greater Denver Area | Remote
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Company Description

We collaborate with our customers like few others in our industry. That’s how we help global businesses achieve extraordinary outcomes in driving predictable, profitable outcomes and growth, by combining the best technology, processes, and – most importantly – people.

It doesn’t stop with unlocking opportunities for customers: We’re committed to creating growth, opportunity, diversity, and inclusion for our employees, too.

Our team is growing. You will, too.

Job Description

  • Plan, monitor, and ensure successful delivery of Customer Operations projects from definition phase through completion. 
  • Manage and prioritize own activities to provide timely and responsive results for multiple clients and concurrent projects.
  • Own the complete development lifecycle and be responsible for managing business and technical risks throughout the project.
  • Manage, monitor and regularly report the overall program timeline, status, milestones, and risks.
  • Manage resources (business and technical) within budget and project schedule.
  • Lead cross-functional collaboration with internal and external teams to provide and maintain optimal system performance and stability. 
  • Act as an escalation point for client issues and risks, collaborating with client and internal teams to ensure efficient resolution of incidents.
  • Responsibilities include managing and supporting client deployment events, operational support coordination, as well as planning and managing software upgrades activities. 
  • Cultivate and maintain client relationships, at both project and executive level and facilitate regular communications.
  • Communicate effectively with clients to identify both business and technical needs and evaluate alternative solutions.
  • Seek, implement, and train process improvements to increase overall team effectiveness

Qualifications

  • Bachelor’s or Master’s degree or equivalent in Computer Science, Management Information Systems, Information Technologies or related field
  • Knowledge and experience working with enterprise software, cloud architecture, and SaaS products
  • Experience in integration and data exchange between software systems
  • Experience delivering solutions and supporting fortune 500 global customers
  • trong verbal and written communication skills
  • Ability to build trusted partnerships with executives and project teams, both internal and external
  • Working knowledge of Software Implementation Methodologies
  • Experience with Agile methodologies
  • Knowledge of Project Management Software Tools, such as Microsoft Project and JIRA
  • Pricing experience not required, but desirable
  • Potential for travel, less than 20%
  • Ability to manage multiple initiatives simultaneously

Additional Information

  • Competitive base salary + bonus
  • Comprehensive health benefits including medical and dental
  • Unlimited paid time off
  • Flexible working hours
  • All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM
    • Adobe CampaignLead Gen
    • FullContactLead Gen
    • MarketoLead Gen

An Insider's view of Vendavo

What’s the vibe like in the office?

The office vibe is collaborative, casual, fun and team oriented

Jason

Talent Acquisition Manager

What are Vendavo Perks + Benefits

Vendavo Benefits Overview

flexible work schedule, great location, company lunches and happy hours, internal promotion opportunities, remote work from home options, medical, dental, vision insurance, unlimited time off, paid holidays, short and long term disability, 401K

Culture
Volunteer in local community
Food Bank of the Rockies, Food for Thought
Partners with Nonprofits
Food Bank of the Rockies, Food for Thought
Friends outside of work
Eat lunch together
Intracompany committees
Annual holiday party, wellness program, volunteer program
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications
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