As a Senior Manager, Technology on Capital One’s Enterprise Product and Platform Technology team you help define, implement and integrate a Technical Program Management (TPM) led approach to strategic program delivery in conjunction with a fully scaled Agile Delivery organization.

In this role, you will be defining the TPM strategy, determining integration approach and rolling-out a new TPM capability, department-wide.  Specifically, you will lead the definition of the process, methodology and rationalized standardization for large scale technology programs. This role will be responsible for strategic direction, presenting to executive stakeholders and department-wide transformational change management. The successful candidate will bring deep technical and leadership expertise, and the ability to work within a fast-paced/matrixed organization to deliver innovative services.

Our Senior Managers have:

• Strong technical background (ideally building Enterprise-level platforms, products or services) with the ability to proactively identify and mitigate technical risk throughout delivery life-cycle

• Experience with different product delivery methodologies (agile, waterfall, etc.) and the ability to apply the appropriate approach to each situation.

• Ability to drive large-scale change, including the creation and facilitation of senior level governance and implementation meetings

• Exceptional communication and collaboration skills

• Excellent problem solving and influencing skills

• Systems thinker, a quantitative approach to problem solving and a collaborative implementer to holistic solutions.

• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design and delivery representatives.

• Deep focus on execution, follow-through, accountability and results

• Exceptional cross-team collaboration, able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

Responsibilities:

• Partner with cross-functional leaders to proactively understand their needs and opportunities for TPMs, define the capability vision/strategy and drive the introduction of TPMs into the current delivery organization.

• Develop a transparent and efficient resourcing plan that aligns TPMs to a large portfolio of programs.

• Scale TPM impact by setting SMART goals and up-leveling individual skills

• As a subject matter expert support transformational leadership in a matrixed environment. Support the hiring, development, retention and growth of strong leaders at all levels in your organization.

• Instill a culture of compassion and high performance that continues to build on the TPM brand and reflects our core values

• Lead your TPM community with empathy through execution, by skillfully motivating, energizing, empowering, supporting, unblocking, sheltering, and advocating for them

• Partner with your peers leading other TPM teams to strengthen the craft: create standard methodologies for delivery and focus on continuous improvement across the function. Create and drive a TPM Center of Excellence (COE)/Community of Practice (COP).

• Navigate social dynamics gracefully, and establish yourself and the TPM community as a neutral entity that shines daylight on program areas that need attention

• Focus on personal and team development by constantly soliciting, giving, and incorporating constructive feedback

• Lead large scale delivery methodology transformations.

Basic Qualifications: 

• Bachelor’s Degree

• At least 6 years of experience in technical program management

• At least 2 years of experience in an agile environment.

Preferred Qualifications:

• 9+ years of experience in technical program management 

• 2+ years of AWS experience

• PMP, ACP, Lean, Agile, or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.