Who are we?

At Ribbon, we believe homeownership should be made achievable for all. As a first of it's kind homeownership company, Ribbon empowers everyday home buyers and sellers to compete for their future home on a level the playing field with high-net-worth individuals and Wall Street investors – and we support agents, brokerages, and lenders create confidence and certainty for clients through powerful financial products and digital workflow software.

Making homeownership achievable is at the heart of all we do - and we live out that purpose every day through our core values:

Set New Standards. Our mission requires a new way forward. We start from first-principles to be different, creative and bold. Big or small, we create new norms.

Build Together. We are one team, one mission, creating vibrant communities of belonging. We unite in our passion and collaborate with optimism, integrity and trust.

Learn, Teach, Grow. In service of delivering a world class experience, we actively learn from our community, educate others, and celebrate the victories and struggles that come along the way.

Your team:

Risk Operations team is a diverse group of experts in the Real Estate field focused on mitigating Risk for Ribbon and our Customers when participating in a Real Estate transaction. We look for people who are passionate about helping others, technically minded, consultative and care deeply about the details. Our team supports homebuyers through one of the most stressful transactions of their lives, collaborating with their team of partners as Ribbon program and Real Estate industry experts.

How you'll help make homeownership achievable:

• Oversee the management of a team of valuations managers and valuations specialists help drive Ribbon’s greater mission of moving home valuations forward.
• Build out and monitor performance metrics, and SLAs that help attain Risk Operations mission of extreme speed and accuracy in all valuations
• Report to company leadership on weekly and monthly valuations progress and all valuation-related risks -- achieving a high standard of execution and data-driven decision-making
• Continuously review the tooling, process, and policies behind all valuations Team’s responsibilities to uncover opportunities to drive efficiency, conversion, and risk mitigation
• Understand market trends and review all policies that could add/remove risk from the business as Valuations subject matter expert in a big picture capacity.

Who you are:

• 8+ years of experience that includes familiarity with home valuations, real estate acquisitions and risk management
• 5+ years experience in people management. Strong people management skills to build, develop, manage a high performing team
• Adaptability to thrive in a fast-paced, complex environment with evolving priorities
• An individual with an entrepreneur mind set who sees ambiguity as opportunity, and obstacles as chances to build new solutions
• High energy and action-oriented with a history of getting things done quickly and concisely
• Strong interpersonal skills and ability to gain alignment across people at various levels and functions, including verbal and written communication skills with an eagerness to collaborate
• Strong presentation and analytical skills
• Experience in creating data-driven models, presentations, charts, tables, etc.

What we offer:

• Health, dental, and vision insurance
• Flexible, unlimited vacation
• Fully paid parental leave
• Regular team lunches
• Health + wellness stipend
• Company-sponsored TalkSpace membership
• 401(k)
• Commuter benefits
• FSA + HSA
• Learning + development stipend
• Meaningful equity in the company

Even if you don’t meet all the requirements, we encourage you to apply! If you’d be excited to show up for work each day, we’d be excited to have you on our team.

Here at Ribbon we embrace our differences and thrive off of the creativity they produce. It’s how we break new ground. As we scale and we help families from every walk of life, the team we build must be reflective of the diverse communities that we serve. Together, we’ve built and will continue to grow, a diverse and inclusive culture where everyone has a seat at the table and the space to be their most authentic self. Ribbon is an Equal Opportunity Employer and we support, celebrate, and cherish all the things that make our teammates who they are.