Senior Group Manager, Business Development Support at BNY Mellon (Pittsburgh, PA)

| Pittsburgh, PA
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Job Description:

Business Development Support
  • Leads a Business Development Support area consisting of multiple teams.
  • Sets departmental priorities and allocates resources to align with business objectives and annual plan.
  • Develops and implements policies to ensure client satisfaction and leads key initiatives.
  • Maintains familiarity with industry best practices and seeks opportunities to implement as appropriate.
  • Manages the performance of assigned staff.
  • Coaches and guides on project management.
  • Participates in long-term or strategic planning for the Business Development Support function designed to improve the overall client experience and improve team productivity and quality.
  • Leverages analytics and tracking data to set strategic priorities on initiatives designed to improve the Business Development Support experience.
  • Works closely with sales force and relationship managers to determine needed improvements through review and analysis of problems reported.
  • Maintains relationships with senior business and sales leaders to report trends and needs.
  • May provide forward-looking and strategic insight on Business Development Support issues to drive future revenue growth.
  • Serves as a subject matter expert in technical aspects of sales analytics and is responsible for generating recommendations based on data.
  • Resolves the most complex issues or inquiries from senior-level or key individuals at clients, as needed.
  • Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
  • Provides feedback at the most critical times.
  • Manages Business Development Support area through other managers.
  • Responsible for the achievement of area goals and objectives, talent management and supervision of team members.
  • Area supports a variety of complex client accounts.
Qualifications:
  • Bachelors degree or the equivalent combination of education and experience is required.
  • Advanced/graduate degree preferred.
  • 10-15 years of total work experience in sales preferred with at least 3-5 years of management experience preferred.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
More Information on BNY Mellon
BNY Mellon operates in the Fintech industry. The company is located in New York, NY. BNY Mellon was founded in 2022. It has 41739 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 315 open jobs at BNY Mellon, click here.
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