Regional Community Engagement Manager - Central Florida at VyStar Credit Union

| Jacksonville, FL
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At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

Regional Community Engagement Manager - Central Florida


The Regional Community Engagement Manager, working with the VP Community Leadership & Outreach will coordinate initiatives designed to promote the organization and its services to the community. The Community Engagement Manager will build relationships with community leaders and serve as the organization's liaison with various constituents. This role will plan, execute and attend key VyStar community and sponsorship events within their specific region.


  • Regional Strategy & Planning
    • In partnership with Market president and VP Community Leadership & Outreach establishes community engagement strategy for region including marquee partnerships. budgets and events
    • Partner with RVPs and BVPs to establish local grass root strategies and review requests with centralized community team
    • Partner with Regional DEI and Gov't Affairs regional team members
    • Manage to budgets and plans, ensure key invoices get paid
    • Represent VyStar at Regional events, press conferences, etc.
  • Outreach and Partnerships
    • Maintain active engagement across the region to have a pulse on key needs and opportunities for VyStar to be impactful in the communities we serve
    • Identify key regional organizations that align with VyStar's community strategy and develop holistic opportunities to partner across giving, volunteerism, events, board involvement, and mentoring/consulting
    • Pull together proposals for VP Community Leadership, VyStar Foundation, and other leadership as necessary
    • Set-up processes as necessary
    • Maintain communications and relationships
    • Report on results of partnerships
  • Event Leadership and Coordination
    • In coordination with key organizational partners, plans and attends community events across the region that promotes VyStar's community involvement
    • Establishes and promotes member/employee benefits, tickets and giveaways
    • Coordinates VyStar volunteers
    • Coordinates signage, activation spaces, 'giveaways, advertising, tents, etc.
    • Measures results and recognizes participants
  • Activation and Volunteerism
    • Coordinate with Marketing partners to ensure proper advertising, promotion, social engagement, public relations, and branding for community engagements
    • Coordinate with sales teams to activate opportunities through our community partnerships
    • Inspire VyStar regional staff to deeply engage in doing good through volunteerism and employee giving
    • Track and report on results
  • Administration - Ensures the smooth execution of community outreach processes, including but not limited to: community presentations, outreach meetings, partnership events and providing data and metric reporting as requested. Other projects as identified.

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:
  • Focus: Focus your full attention by carefully listening to and observing client or member.
  • Connect: Consistently be friendly and approachable. Demonstrate your care.
  • Understand: Listen empathetically and ask questions (70%/30% rule).
  • Counsel: Recommend solutions based on your member's needs and objectives.
  • Advance: Ensure that member's expectations were exceeded.
  • Verify necessary follow-up actions.


  • Bachelor's Degree is required.

  • 4+ years' work experience in a similar non-profit or community development role, inclusive of:
  • 2+ years in program management
  • 1+ years leading large scale events

  • Excellent verbal and written communication skills
  • Experience in presentations in a business setting
  • Strong computer skills and an above average knowledge of the latest Microsoft Office (Word, Excel, and PowerPoint) and Adobe Photoshop
  • Results oriented with strong strategic, analytical and interpersonal skills.
  • High level of initiative and ability to work independently.
  • Ability to participate in local events afterhours and on the weekend. Local/regional travel is required.
  • Ability to manage multiple projects, and flexibility to adapt to changing priorities.
  • Strong team orientation and ability to work with people from all business areas and levels.
  • Ability to work with varying levels of internal constituents and develop communication for various internal levels.
More Information on VyStar Credit Union
VyStar Credit Union operates in the Financial Services industry. The company is located in Jacksonville, FL and Jacksonville, FL. VyStar Credit Union was founded in 1952. It has 1245 total employees. It offers perks and benefits such as Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance, 401(K) and Paid Holidays. To see all 15 open jobs at VyStar Credit Union, click here.
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