Provider Relations Director at Modivcare (Remote)

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Modivcare is looking for an experienced Provider Relations Director to help establish compliance for the Transportation Provider Network within their assigned market. You will ensure ongoing network development and available contract rate capacity through commitment to overall network health. You will be responsible for the management and successful leadership of all programs across your market(s). You will provide direction and close guidance in managing ongoing transportation supplier relationships through communicating with all Provider Relations Managers/Coordinators. Reporting to the Network Regional Director, you will manage the everyday workings of the Provider Relations program, including overseeing implementations, trainings, remediating issues with Transportation Providers, ensuring PRM compliance with appropriate procedures, and providing accurate reporting to senior leadership. You will provide leadership support on the development of all deployments, special projects or other Network Health related actions.
You will...
  • Ensure network capacity and manage cost of transportation.
  • Communicate with Network Development team on capacity strategies, develop and oversee execution of action plans and work with Network Services team on provider compliance as part of provider performance oversight.
  • Ensure overall network health for the assigned market through ongoing network development and individual provider relations support.
  • Manage and negotiate transportation provider network contracts to ensure that performance criteria are met and maintained along with onboarding of transportation providers.
  • Develop metrics and execute ongoing network development to manage network deficiencies.
  • Approve new provider contracts, settlement deductions and other payments.
  • Manage overall Network Digitization and platform use.
  • Manage problem resolution and quality monitoring including provider complaint reports.

We are excited to speak to some with the following...
  • Bachelor's degree or equivalent experience.
  • 10+ years work experience.
  • 3+ years of relevant analysis experience.
  • 2 or more years of supervisory experience.
  • Experience in the medical or human services transportation.
  • Transportation, routing, or, or dispatching experience or knowledge of transit system.
  • Knowledge of Medicaid guidelines.
  • Have a valid driver's license and can use a hands-free mobile phone.
  • Knowledge of organizational planning, budgetary administration and controls
  • Knowledge of statistical and financial analysis techniques
  • Qlik Sense experience.
  • Can travel 50% of time.

We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package including the following:
  • 3 Medical Plans with Prescription Drug Benefits
  • 2 Dental Plans
  • Vision Benefits
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post --Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Legal Services
  • Critical Illness, Accident, Hospital Indemnity and Cancer Insurance
  • Tuition Reimbursement
  • Relocation Services
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!!)

Modivcare. Because we care...always.
5 brands have joined together for one calling and we recognized an important need--to improve access to care by addressing the social factors that influence patient health outcomes. Our roots as a logistics leader have laid the foundation for our transformation into a tech-enabled healthcare company making better connections to care.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Modivcare requires all employees to be vaccinated for COVID-19. Modivcare is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for exemptions from this policy as required under the law.
Salary starting at $90,324
Bonus eligible based upon individual and company performance
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • JIRAManagement
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    • DrupalCMS
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    • DocuSignCRM
    • HubSpotCRM
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    • Constant ContactEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen

An Insider's view of Modivcare

How does your team reward individual success?

At the end of each Sprint, we hold a Retrospective to review the highs and lows of the last two weeks. Specific contributions are called out in the meeting and documented. The IT Department also holds a meeting each quarter to award coins to individuals whose contributions have been above and beyond the normal effort.

Jonathan

SR Scrum Master

What projects are you most excited about?

I am currently working on two IT Integration projects. What excites me about these projects is learning about our recent acquisitions and meeting the people behind these companies that are joining the Modivcare family. It’s fun to bring resources together to achieve shared goals!

Stacy

.Project Manager

How does the company support your career growth?

My one-on-ones with my leaders had tangible value. During those one-on-ones, I identified my aspirations and they supported my efforts, pushing me forward and upward. I also took the opportunity to leverage the tuition reimbursement benefit provided by Modivcare and earned an Engineering Leadership Certificate from Cornell University.

Ben

Manager, Software Engineering

How do your team's ideas influence the company's direction?

Shift-left is the practice of moving testing, quality, and performance evaluation early in the software development process, thus the process of shifting to the “left” side of the DevOps lifecycle.

We currently follow Shift Left Approach in all our Scrum Teams where QE will be involved in all steps including collecting requirements, refining the

Geethika

QA Engineer II

How do you collaborate with other teams in the company?

For me, Collaboration is working with others to be transparent and build relations for a better tomorrow. With that, every day, I look for opportunities for my team and me to work within the IT department and across the border to serve our members better.

Tyler

Manager, IT Application Support

What are Modivcare Perks + Benefits

Modivcare Benefits Overview

Modivcare offers a generous benefit package, including medical, dental, and vision plans, 401(k) with up to a 4% match, life insurance, generous paid time off, tuition reimbursement, paid parental leave, free snacks and drinks in the corporate office, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend
Paid industry certifications

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