Process Manager - Commercial Tech
Towers Crescent 2 (12067), United States of America, Vienna, Virginia
Process Manager - Commercial Tech
As a Process Manager within the CML Tech Chief of Staff team, you will be part of a growing organization delivering on enterprise priorities. In this role you will help drive the labor strategy and key initiatives that support ~740 associates across multiple geographies. We are seeking a dedicated, organized process professional who excels in a team environment. This person will have excellent communication skills, strong attention to detail, ability to collaborate across teams as well as be able to adapt quickly to change.
Responsibilities:
Primarily to support the CML Tech labor strategy and help manage org priorities with recruiting
Manage data quality, updating our system(s) of record on regular cadences, use our reporting to identify data issues and make the connections for correction
Support our OneTech Recruiting efforts with candidate, skill set and data updates
Support our workstream for Non-Associate Labor
Run Data queries and reporting support for Interviewing workstream
Support ad-hoc processes for furloughs and contractor management
Here’s what we believe will help you be successful in this role:
Genuinely care about our associates and their success
Exceptional communication skills
Excellent process management and project management skills
Demonstrated ability to navigate and influence across levels, functions, and organizational boundaries and to build strong collaborative working relationships with our partners
Ability to manage multiple projects and meet deadlines with minimal direction and supervision
Regularly and systematically use data to uncover opportunities, track performance, and drive decision making
Entrepreneurial ability to identify and prioritize opportunities in ambiguous contexts
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 2 years of process management experience
Preferred Qualifications:
Bachelor's Degree
3+ years of process management experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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