General information

Career area

Deposits Operations

Country

United States

Work Location(s)

1100 Virginia Drive, Fort Washington, PA, 2911 Lake Vista Drive, Lewisville, TX

State

Texas

City

Lewisville

Remote?

No

Ref #

12904

Posted Date

Wednesday, June 8, 2022

Working time

Part-time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

This position is responsible for clearing applications that are pending for Ally Bank. You will encounter a variety of different accounts opening such as Checking, Savings, IRA, Trust, and more! This position is for you if you are trying to get into banking. In this position, you will get to learn the processes of other business lines as well as Ally products and services.

Two shifts available! The schedule is hybrid - you can work the weekend shift at home, Only 1 day in the office is required, you pick the day!

1. Thursday 8AM-4PM, Friday 8AM-4PM + Saturday 12PM-7PM EST or CST

2. Sunday 12-4PM, Monday - Thursday 4PM-8PM EST or CST

The Work Itself

• Serve as a primary contact for the resolution of Sales Force issues
• Assist with the research needed to resolve all bank inquiries
• Interact with the Customer Call Center, Ally Bank customers, as well as non-customers
• Recommend procedure/policy changes needed to avoid/reduce future new account issues
• Complete various reports to management
• Work to reduce percent of accounts in pending to within Bank standard

The Skills You Bring

• Customer Service/Call Center experience highly recommended
• Banking operations experience preferred
• Excellent communication, organizational and teamwork skills are essential
• Proficiency in Windows-based PC skills (Microsoft Office) is required
• Ability to multi-task and to effectively process diverse workloads concurrently

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.