About the job
Red Hat is building a specialized global Black Belt sales team to ramp up the go-to-market (GTM) through Red Hat's Managed OpenShift offerings on AWS, Azure, and other public clouds and is looking for a Managed OpenShift Specialist to join us. In this role, following the initial customer purchase of Red Hat Managed OpenShift, your primary focus will be to remove organizational, technical, and other blockers of adoption within key accounts to become the preferred platform for workloads and applications across the business. You will need to be able to inspiringly articulate their value proposition to leaders, developers, and IT teams within the account. This will entail technical architecture walkthroughs, business value conversations, customer-facing technical workshops, status quo removal, and more. You will work closely with the Managed Cloud Services product team, helping to test, document, and demonstrate cutting edge features. As a Managed OpenShift Specialist, you will work in close collaboration with Red Hat customer sales teams, post-sales solution architects, and customer success teams to ensure a highly positive customer experience. This is a remote role covering the EMEA (Europe, Middle East and Africa) region, with internal leadership responsibilities. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will do

• Work with the customer account executive, sales specialist, and solution architect to identify challenges and blockers to wider Red Hat Managed OpenShift adoption and consumption within new and existing customer accounts
• Cooperate with regional sales engineering teams for account planning and GTM as needed
• Plan, design, and deliver tailored solutions which will effectively address the above, using additional support and resources from Red Hat as required
• Identify and partner with customer champions, serving as an advocate within both their line of business (LOB) and application development teams, as well as within Red Hat
• Work closely with the offerings team, providing feedback on both the services and underlying platforms they are running on
• Assist the leadership with evolving our GTM strategy for Red Hat Managed OpenShift Cloud Services adoption
• Based on your first-hand customer experience, work in close coordination with the business development and technical presales teams responsible for our strategic cloud provider and independent software vendor (ISV) partnerships to identify potential for repeatable and scalable GTM offerings
• Facilitate presale and post-sale activities, including technical deep dives, proofs of concept, "bake-offs", internal DevOpsDays events, and application portfolio reviews
• Fulfill community outreach and customer advocacy activities

What you will bring

• 4+ years of application development or IT operations experience
• Hands-on experience in the Kubernetes ecosystem, including competing technologies
• Hands-on experience with one or more cloud service providers
• Practical knowledge of DevOps and agile concepts, application development, and deployment tools, including project management, software configuration management (SCM), continuous integration and continuous delivery (CI/CD), testing, security, monitoring, and modern programming languages and frameworks
• Great public speaking skills

The following are considered a plus:

• Degree in computer science or similar
• Experience with an enterprise software company, a SaaS company, or service integrator
• Experience working as a sales specialist or solution architect at a software vendor company
• Experience with volunteer technical communities like DevOpsDays or open-source projects

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.