Learning Director - CAO & Enterprise Programs at TIAA (Charlotte, NC)

| Charlotte, NC
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Learning Spec
Develops, designs and implements comprehensive organizational employee learning and development programs to enhance the knowledge, skills, and performance of individuals and the organization.

Key Responsibilities and Duties
  • Ensuring HR employee development strategies are in line with the business vision and mission through formulation of effective strategies, plans, policies and procedures.
  • Developing appropriate employee development policies and standards to ensure effective, fair and equitable management of company staff.
  • Monitoring all processes linked to development and performance management to drive personal ownership and commitment to own and/or subordinates' career development.
  • Providing advice and support to functional heads and line managers to help them develop realistic career/development plans that reflect an appropriate balance between personal aspirations and company views.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 5+ Years Required; 7+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level
8IC

Additional Key Responsibilities:
  • Work with leaders in the CAO to determine learning needs, strategy, and solutions
  • Work with the enterprise Learning & Development team to lead enterprise programs and initiatives
  • Work closely with our internal Learning Experience Design team on creative designs that enhance the learner experience for CAO learning and enterprise learning programs
  • Work closely with external vendors to provide relevant learning content to our associates
  • Utilize tracked trends to make impactful decisions around methods for effective learning delivery that reflects our rapidly evolving corporate environment


Required Experience:
  • 5+ years of Program/Project Management related to learning programs and/or adult learning experience.


Desired Experience:
  • Experience driving enterprise level influence
  • Experience working with senior leaders
  • Experience in the Financial Services Industry preferred
  • Formal education in Adult Learning or related field of study
  • Ability to build relationships and credibility quickly, and consult along lines of business.
  • Strong needs analysis and solution design skills for complex solutions and strategic business initiatives
  • Demonstrated success working in a complex organizational matrix, balancing competing L&D needs
  • Exceptional program management skills and solid understanding of change management principles
  • Strong communication and presentation skills one on one or in groups small and large
  • Experience measuring and reporting the impact of learning solutions on business results


Potential Salary: $120,000.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Privacy Notices

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More Information on TIAA
TIAA operates in the Fintech industry. The company is located in New York, NY, Boston, MA, Charlotte, NC, Austin, TX and Denver, CO. TIAA was founded in 1918. It has 11484 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 117 open jobs at TIAA, click here.
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