What does a great LATAM Payments/Issuing Technology Head do for Fiserv?

Reporting to the Latin America Payments Technology Head, the Payments Technology Development Director will be accountable for driving the software development for the Latam FirstVision platform, which services 40+ client banks in different countries.

What can you expect?

VISION

• Align to market tendencies on the payments space, aiming at implementing and migrating end-clients payments behavior to digital solutions and cloud processing
• Work with the Product owners to build the roadmap for the regional solutions, such as client channels, data/BI, core processing product setup, proactively recognizing and articulating next gen platform opportunities to establish competitive differentiation
• Drive the organizational transition to Agile development
• Maintain relationship with Architecture and Support functions of key solution vendors ensuring maintenance currency and use of implementation best practices

BUSINESS SUPPORT

• Engage on the Pre-sales phase, RFI, RFP, and help the peers and the business with high level estimations and impact analysis, client technical questionnaires
• Proactively identify application and systems weaknesses/vulnerabilities and execute corrective and preventive maintenance/enhancements that assure service continuity, application availability and responsiveness, and data integrity
• Provide rapid analysis and correction and recovery actions to incidents raised by client/client services, assuring diligence in any sensitive interactions with clients as it pertains to application system problems
• Provide centralized metrics management reporting & dashboards

INITIATIVE DELIVERY

• Work with peers and the PMOs on the initiatives pipeline and orchestrate the platform technical teams alongside the regional IT organizations to build the resource & delivery strategy to fulfill initiatives as per client expectations.
• Work with Solution Leads and Architecture to ensure the solutions being designed and built are aligned with our Payments/Issuing strategy and contractual service levels.
• Ensure SW development and testing are robust and ready for User Acceptance Test, and the rigors of performance testing
• Comply with all external and internal mandates related to PCI compliance and CyberSecurity tooling and certifications

GROUP MGMT

• Track and improve upon key indicators of initiative/epic/user story delivery, SW defects, and incidents
• Manage and mentor a large IT team dispersed across different locations
• Organize around the need for elastic growth, using the existing pool of approved vendors for initiative-based contractor onboarding
• Embrace and support ongoing educational grad programs, aimed at preparing a pool of young talent to constantly maintain/renew the workforce

Basic Qualifications for Consideration:

• 12+ years of professional IT experience
• 8+ years of professional experience in a managerial role.
• Strong experience on IT solutions for the Financial Industry, focused on Payments / Cards Issuing / Unsecured Lending
• Experience with VisionPLUS® is a must, FICO's Falcon® desirable
• Understanding of the prevailing technology across the different platform layers, from Mainframe back-ends, to containerized Java solutions, and cloud designs
• Waterfall and Agile, or Hybrid Development
• Debit, Credit & Prepaid Cards processing, and its associated end-to-end transaction lifecycle (boarding, authorization, posting, dispute/chargeback, etc.)
• Evolving Payments trends and technologies: digital wallets, peer-to-peer patterns, open banking, real-time payment
• Track record of experience on delivering large IT projects
• Experience managing and influencing resources across diverse geographies/cultures
  Fluency in English and Spanish, and/or Portuguese desirable
  Educational Qualification
  A Bachelors or Master's degree in Computer Engineering or Computer Science

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet.