Job Description As an experienced Infrastructure Support professional, your relentless dedication to innovation will have a positive ripple effect on both innovation and the people who make it. You'll put your experience to work across the board, leading an incredibly talented team in areas like change management, incident management, and problem management. You'll be responsible for management communication and client relationship management. You'll use your critical thinking skills to establish the team's functional goals and set priorities and objectives that align with our overall strategy. You'll oversee areas like incident management, change management, impact identification, management communication, risk and controls, client relationship management, service improvement, discovery/gathering/documenting of business needs, data and requirements. You'll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.
Our Cyber Technology and Controls group is a team rewarded with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
As a member of our Infrastructure Application team, you will dive right into creating innovative solutions that advance businesses and careers. You'll join an inspiring and curious team of technologists dedicated to develop and deploy large scale infrastructure solutions that supports JPMC's diverse and critical businesses. You will be using the latest technologies, data management and security practices in all aspect of software development. Critical thinking, clear communication and collaboration are key to success product delivery.
The Data Protection team within CTC has a mission to deliver encryption, key management solutions and services to the Firm's businesses, applications and infrastructure partners to satisfy their requirements. A strong drive of the team will be on delivery and offered products to reduce risk to the firm.
This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience (ideally 10+ years of experience)
• Ability to create performance testing plans
• Ability to create performance / QA scripts using load runner or Jmeter
• Ability to define performance tuning measures.
• Ability to provide test results / recommendation to management
• Software development experience in one or more general purpose programming languages: Python, Java, PERL, or PowerShell
• Experience in: Unix/Linux environments, cryptography, log collection and aggregation - SIEM, database, networking, traffic analysis, security software development.
• Understanding or have experience with agile and lean philosophies
• Strong critical thinking and problem solving skills with clear communication
• Ability to collaborate with different roles to achieve common goals
• Strong understanding of cryptographic key management strategies.
• Experience working with PKWare, Thales, Vormetric, Gemalto KeySecure or Luna devices and management platforms
• The ability and mindset to fully own the production environment; to identify production issues, design and develop enhanced monitoring solutions and automate fixes for those issues.

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Our Asset and Wealth Management division is driven by innovators like you who are driven to create technology solutions that make us work more efficiently and help our businesses grow. It's our mission to efficiently take care of our clients' wealth, helping them get, and remain properly invested. Our team of agile technologists thrive in a cloud-native environment that values continuous learning using a data-centric approach in developing innovative technology solutions.