IoT Operations Representative (Orlando, FL)

| Orlando, FL
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CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

This position will support digital device operation activities in multiple countries and collaborate with manufacturers and Brambles's stakeholders to ensure devices are manufactured correctly and delivered per roll out plan.


Become expert in device manufacturing processes and device operation to ensure devices are ready to be deployed per roll out plan. Support device roll outs in assigned regions/countries.

Major/Key Accountabilities
  • New Device Readiness
    • Full responsibility to ensure devices are ready for deployment by:
      • Managing and coordinating activities between two Contract Manufacturers, three SIM card providers, and Brambles key stakeholders.
      • Execute critical tasks with Manufacturers, cloud applications, and devices to ensure devices pass manufacturing and Quality check stages.
      • Detailed review and approval of critical new device operating features/software.
      • Lead or support device testing and operation validation activities.
    • Coordinate with manufacturers and key business stakeholders to set production schedules and minimize risks
    • Work with Brambles key stakeholders to ensure devices, systems, and operational processes are ready to support device deployment in targeted countries.
    • Own, manage, and TT&T of SOPs, systems, and other documentation related to manufacturing processes and device readiness.

  • Digital Device Management and Control
    • Full understanding of digital devices operational and physical specifications.
    • Full understanding of processes, systems and apps used for managing devices during its life cycle.

  • Ensure all tasks and activities meet Brambles Zero Harm HSE policies.

  • Become expert in device manufacturing process and device operation.
  • Devices work as expected in destination country.
  • Achieve full understanding of Brambles Supply Chain operation processes.
  • Provide support and service for IoT solutions for assigned countries

Authority/ Decision Making

Manage and support activities related to the manufacturing and deployment of digital assets

Approval to ship devices to destination countries

  • Technical degree preferred with experience/exposure to operation or Supply chain processes.
  • Strong Excel skills using features like pivot tables, and other advanced functions
  • Strong data analysis experience
  • Be self-driven and communicate effectively in a remote work environment
  • Must be willing to travel to support Brambles Digital Operation's activities up to 10% travel. Must be able to travel Internationally if needed.
  • Have flexible work schedule to support activities in other countries/time zones.
  • Excellent verbal and written communication skills

Essential Qualifications
  • Effectively identify and communicate issues/challenges for device readiness
  • Strong data analysis experience. This position will require data analysis to troubleshoot device operational issues.

Beneficial Qualifications
  • Experience in creating, modifying, or implementing SOPs.
  • Experience in production planning or similar experience.

  • 2+ years of work experience in Supply Chain, Operations or Manufacturing role or support role.
  • 1+ year in Supply Chain, Operations or Manufacturing role or support role with experience in planning/scheduling.
  • 1+ years in roles that required data analysis using tools like Excel or other software
  • 1+ years in roles that required development and implementation of SOPs.

Skills and Knowledge
  • Detail oriented, able to analyse device readiness data and configurations to ensure devices are ready for deployment
  • Strong data analytical skills
  • Proven technical skills related to process and problem solving.
  • Computer: Microsoft office

Preferred Education


Preferred Level of Work Experience

1 - 3 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected]
More Information on CHEP
CHEP operates in the Logistics industry. The company is located in Henderson, CO. CHEP was founded in 1945. It has 6172 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 2 open jobs at CHEP, click here.
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