HIT Business Relationship Director at Aurora Health Care

| Milwaukee, WI
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Serves as the system-wide HIT strategic leader for the purpose of business/HIT strategy development which includes but not limited to solution discovery, service management, risk management and relationship management. Proactively provides executive updates, shares knowledge of technology risk, roadmaps, and programs. Help aggregate HIT business demand, prioritization of programs or projects and includes cost visibility. Facilitates clear agreements and effective communications between clients and HIT. Partners with the executive to evaluate the benefits of HIT initiatives and priorities. Serves as a partner to Health Information Technology (HIT) leadership and various business units in the integration of new systems and enhancement of existing systems and/or processes. Contributes to the development of area business plans, including business and production metrics to meet objectives.
  • Collaborates with clinical or operational leadership to discover strategic opportunities where information technology and innovation can significantly improve the delivery of health care.
  • Works with HIT leadership and business units to develop and understand the business case and business requirements to solve for technology related business problems. Anticipates business and regulatory issues; recommends product, process or service improvements. Leads projects with notable risk and complexity and develops the strategy for project execution.
  • Builds highly effective partnerships, and resolves all relationship issues between HIT and operations, and senior leadership.
  • Assists in business relationship management, business strategy and planning, portfolio/demand management as needed. Solves unique problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.
  • Establish and maintain contacts at the highest level of decision-making authority within client organizations. Shapes, manages, prioritizes and constructs unique, compelling value proposition that is ROI/performance-based for each client that improves patient outcomes, solves their pain points and is based upon Advocate Aurora Health's unique competitive advantages and core competencies.
  • Maintains productive relationships with peers and management in HIT and the business function. Articulates business value and strategy and coordinates with all areas of the HIT department to ensure technology is fully leveraged to achieve operational excellence. Researches how other organizations in the market to achieve or exceed industry best practices in key performance metrics.
  • Construct and manage HIT pipeline, highlighting key projects and resource allocation strategies, ensuring the status for each prospect is properly tracked and updated. Participates in clinical, business, or operational strategy planning, so that HIT can understand business strategies and to help leaders envision strategies that are technology-enabled.
  • Facilitates clear agreements and effective communications between the clinical, business, and operational team members and all HIT team members. Communicates to HIT the current and future strategic directions and information needs of clinical and business operations, and aligns it with HIT's strategic planning. Partners with executives to evaluate the benefits if HIT initiatives, and prioritize those initiatives.
  • Analyzes initiatives, in the project portfolio, and identifies specific, measurable outcomes expected for each initiative. Implements processes and tools to measure benefits associated with individual projects.
  • Impacts the direction and resource allocation for entire programs, projects or services while working within general functional policies and industry guidelines.
Scheduled Hours
business hours with flexbiilty; can be based anywhere in our system

Licenses & Certifications

None Required.


Bachelor's Degree in Information Technology or related field.

Required Functional Experience

Typically requires 10 years of experience in evaluating internal information systems technical needs and functioning as the interface between operational and technical experts.

Knowledge, Skills & Abilities

Knowledge of leading-edge applications of information technology in health delivery. Excellent written and oral communication skills. Demonstrated strength as a strategic thinker with ability to understand the business direction and goals and their potential implications in terms of systems required to support them. Attention to detail in developing the associated functional requirements, risk assessments, cost estimates and plans and tracking the delivery of approved projects. Highly motivated self-starter capable of working largely on their own initiative to identify and address key opportunities and issues. Strong ability to exercise judgment and creativity in analyzing/solving unusual complex/ambiguous problems. Ability to be an effective team player, capable of playing both leadership and supportive roles, who recognizes that the IT portfolio attempts to optimize the response to a broad set of business needs, together with an assessment of business and technical risks, the short-term and long-term funding available, and the skills and capabilities of the IT organization. Knowledgeable leader; recognized expert in the integration within functional and business areas. Ability to influence and direct work teams. Strong mentoring and knowledge transfer capabilities.
More Information on Aurora Health Care
Aurora Health Care operates in the Healthtech industry. The company is located in Milwaukee, WI, Glendale, WI, Grafton, WI, Greenfield, WI, Hales Corners, WI, Kenosha, WI, Sheboygan, WI, Oshkosh, WI, De Pere, WI, Green Bay, WI, Green Bay, WI, Green Bay, WI, Green Bay, WI and Green Bay, WI. Aurora Health Care was founded in 2022. It has 13370 total employees. To see all 52 open jobs at Aurora Health Care, click here.
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