Head of HEDIS/Quality Improvement

| Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Covid 19 Update - Please Read:

Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine.  Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock.  Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption.  Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements.  The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. 

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

  • Aim for Understanding
  • Be All In
  • Bring Your Whole Self
  • Lean Into Discomfort
  • Put Members First

About the Role:

We are seeking a Head of Stars/HEDIS Quality Improvement. In this role, you will build the teams that develop quality improvement capabilities, drive internal performance to achieve quality outcomes goals across markets and manage relationships with clients to achieve quality measure goals.

The optimal candidate has a strong ability to set direction, align resources and deliver results by working through others. If you like building solutions to advance company performance, and are excited about joining an organization that will drive significant change in the healthcare industry, we want to hear from you!

You will:

  • Lead the overall Stars/HEDIS agenda, including the development of internal capabilities (dashboards, systems integration, vendors, performance playbooks) and oversight of market performance to achieve of client quality contractual goals and bonus payments
  • Build a high performing organization 
  • Drive organizational cross-functional alignment at a senior leadership level
  • Influence market growth and contractual terms

Requirements for the Role:

  • 7+ years of management experience with demonstrated results as the leader of quality improvement or related health plan operations functions.
  • 3+ years of experience in healthcare related experience in HEDIS and Stars, including technical specifications, NCQA, CMS and how to drive improvement strategies
  • 3+ years of experience in Medicare, ACA, Marketplace lines of business
  • You have experience with to value-based care models and the national payer and risk-bearing provider landscape, as well as digital health trends and new entrants
  • Proven ability to develop roadmaps, Project Charters, Project and Business Plans to identity, implement & track projects & quality improvement initiatives 
  • You are a strong people manager that can appropriately balance effective delivery on goals as well as strong professional development for direct reports and their teams  
  • You are a self aware leader and team member interested in feedback and growth
  • You are aligned to the Cityblock mission and dedicated to building a diverse, equitable, and inclusive team

How We Define Success:

  • Development and delivery of roadmap of internal capabilities
  • Drive effective quality measure performance across Cityblock markets to achieve contractual goals
  • Effective engagement of cross-functional leaders in Product development, clinical operations, and distributed operations models
  • Influence future market growth and contract terms

Nice to Have, But Not Required:

  • Prior experience working with Electronic Medical Records 
  • Prior experience in building novel solutions / processes 
  • Intermediate experience with Looker, Tableau, or other data visualization tools

What We’d Like From You:

  • A resume and/or LinkedIn profile 
  • A short cover letter, please!

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

-

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

#communityhealth #healthcare

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • ConfluenceManagement
    • JIRAManagement

What are Cityblock Health Perks + Benefits

Cityblock Health Benefits Overview

To properly care for our members and advance equity in the communities we serve, we believe our own team must be diverse and inclusive. We take to heart what it means to bring your whole self and actively work to build representation, build belonging and advance justice. Our goal is to ensure everyone at Cityblock feels respected, celebrated, and part of our community.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
More Jobs at Cityblock Health108 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Lowell, MA
Operations
new
Hampton Roads, VA
Finance
new
Remote
Product
new
Remote
Operations
new
Washington DC
Operations
new
Columbus, OH
Operations
new
Columbus, OH
Operations
new
Columbus, OH
Operations
new
Columbus, OH
Developer
new
Remote
Operations
new
Remote
Operations
new
Remote
Operations
new
Washington DC
Operations
new
Washington DC
Operations
new
Washington DC
Developer
new
Remote
Project Mgmt
new
Columbus, OH
Marketing
new
Columbus, OH
Operations
new
Brooklyn
Operations
new
Queens
Operations
new
Columbus, OH
Operations
new
Washington DC
Project Mgmt
new
Columbus, OH
HR + Recruiting
new
Remote
Operations
new
Nassau County, NY
Operations
new
Greensboro, NC
Operations
new
Charlotte, NC
HR + Recruiting
new
Remote
Operations
new
Columbus, OH
Design + UX
new
Remote
Operations
new
Cincinnati, OH
Design + UX
new
Remote
Operations
new
Columbus, OH
Operations
new
Columbus, OH
Operations
new
Columbus, OH
Operations
new
Washington DC
Operations
new
Washington DC
HR + Recruiting
new
Remote
Operations
new
Greensboro, NC
Data + Analytics
new
Remote
HR + Recruiting
new
Remote
Sales
new
Cincinnati, OH
Sales
new
Columbus, OH
Developer
new
Remote
HR + Recruiting
new
Remote
Project Mgmt
new
Columbus, OH
Operations
new
Charlotte, NC
Operations
new
Washington DC
Operations
new
Brooklyn
Operations
new
Columbus, OH
Operations
new
Columbus, OH
Operations
new
Remote
Operations
new
New York City, NY
Operations
new
New York City, NY
Operations
new
Columbus, OH
Operations
new
Columbus, OH
Developer
new
Remote
Operations
new
Columbus, OH
Operations
new
Washington DC
Data + Analytics
new
Remote
Operations
new
Queens
Operations
new
Lowell, MA
Data + Analytics
new
Remote
Operations
new
Queens
Operations
new
Brooklyn
Operations
new
Cincinnati, OH
Operations
new
Columbus, OH
Operations
new
Remote
Operations
new
Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Cityblock Health's full profileSee more Cityblock Health jobs