Center 2 (19050), United States of America, McLean, Virginia

Enterprise Services Risk Principal Associate

The Enterprise Services Risk Office mission is to make it easy for business teams to deliver innovative and well-managed products and services to our customers (and to have fun while doing it). We are looking for critical thinkers who are ready to challenge conventional approaches in search of better ways to manage risk and partner in the challenge to create amazing experiences for our customers.

 

As a member of the ES risk team, you will lead our core risk work (process risk management, control testing, regulation applicability, issue management, etc) for our digital payments, lab, and consumer identity groups. You will be exposed to exciting new initiatives in EP2 (Enterprise Products and Platforms). You will help create routines, deliver reporting, and improve processes that enable us to stay well managed and evolve how we think about risk management. 

You should consider this role if you’re someone who:

• Loves to wear multiple hats and work with a wide variety of teams

• Wants to support creating amazing customer experiences

• Keen reader of people, culture, and tea leaves – building the relationships to make things happen

• Highly functional in a dynamic environment with changing conditions

• Can manage multiple deliverables at the same time

• Can create and improve our routines and reporting

 

Responsibilities:

• Oversee our governance and reporting routines

• Facilitate Process Level Assessments, support Control Testing/Management activities, and oversee the core risk profiles for our Identity and Digital Payments groups

• Translate regulatory jargon and technically complex information into easily understandable language

• Partner with risk leads to evolve how we work as an organization

• Build a reputation as trusted advisor and partner

• Be a champion of change 

• Communicate effectively at all levels

• Navigate in grey space to identify new risks as the business innovates 

 

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 2 year of project or process management experience

• Attention to detail and results focused

• Strong written and verbal communication skills

 

Preferred Qualifications:

• Basic foundation in a compliance, regulatory, audit, legal or risk team

• Ability to adapt to the changing circumstances of a fast paced technology company

• Experience with Chief of Staff or governance teams

• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).