JPMorgan Chase
Hybrid

CyberSecurity Operations Specialist

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Job Description
The candidate should be able to demonstrate knowledge of general Cybersecurity principles and ideally have a understanding of program and project delivery processes for penetration testing in large scale organisations and be able to provide oversight of this function.
As an experienced professional in our cybersecurity organization, you won't just be watching over our data - you'll be finding innovative new ways to protect it. To do that, you'll help lead a highly motivated team focused on analyzing, designing, developing, and delivering solutions built to stop adversaries and strengthen our operations. You'll use your leadership skills to give guidance, advise on best practices and support our business and technology groups. By taking the lead on pentest assessment delivery operations and engagement improvements, risk and audit review and preparation, risk reduction and tooling initiatives you'll help us deliver cost-effective solutions that put our clients first. You'll deploy best practices, new policies and emerging trends to strengthen our strategic roadmap. By presenting your findings to senior leaders, you'll sharpen your communication and presentation skills. As part of our global team of technologists and innovators, your work will have a critical impact on our company, as well as our clients and our business partners around the world.
The role involves a high level of stakeholder management and will suit an individual with excellent client facing skills. An applicant from a security consulting firm or a financial services background would have a distinct advantage.
Working in a large and complex organisation, an understanding of how to develop brand awareness and build a network of business contacts to develop stability, capacity and resiliency of our products and emerging industry trends.
This role requires a wide variety of strengths and capabilities, including:

  • Knowledge of operations, risk and controls management processes & principles, audit requirements related to cybersecurity, threat and vulnerabilities management best practice.
  • Good understanding of penetration testing and other security assessment activities.
  • Proven experience with logistical demand of clients and stakeholders.
  • Process engineering and re- engineering skills .
  • Quick learner with a strong work ethic, attention to detail and a self-starter who is creative with a 'can-do' attitude.
  • Team player exhibiting professional maturity, personal integrity, and excellent interpersonal skills.


You will be an integral part of a team that is focused on innovation, analysing, designing, developing and delivering solutions built to stop adversaries and strengthen our operations.
Primary responsibilities include;

  • Ability to execute flawlessly, handle multiple projects simultaneously and independently while maintaining a high degree of communication between multiple stakeholders.
  • Use in house systems to respond to line of business requests and review information and make informed technical and operational decisions.
  • Anticipate and resolve roadblocks that impact SLA's .
  • Build partnerships and interact with third party vendors and co-ordinate with teams based in the US, UK and Singapore.
  • Communicate with a diverse audiences and message accordingly, including verbal, written and where necessary using presentation techniques
  • Continuous analysis of processes to identify automation, streamlining and improvement opportunities and accomplish common goals.
  • Proven commercial experience with Microsoft Excel, Visio, Powerpoint is a MUST.
  • Assist with providing ad-hoc reports, and understanding of how to present management information.
  • Draws on experience and judgment to achieve all of the above responsibilities.
  • Adherence at all times to JPMC company standards, procedures and policies.


Preferred Qualifications:

  • 5+ years experience in operations and/or project management in the Cybersecurity and Information Technology.
  • Degree in Business Management, or Technology related fields is a plus.
  • Demonstrated understanding of financial sector, or other large organization, security and IT infrastructures.


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development
Tuition reimbursement

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