Customer Engagement Manager| Services at CloudMoyo (Remote)

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Company Description

CloudMoyo is a partner of choice for solutions at the intersection of Cloud & AI. We help modern enterprises define their path to the Cloud and help them in their transformational enterprise data journey.

We are a premier implementation partner Icertis contract intelligence platform with over 50+ successful implementation and end -end customer adoption with our FastTracktoValueTM methodology. With our suite of cloud-based AI-driven “Intelligent Data Services” our customers have benefited by modernizing their companies, leveraging technology to become data-driven companies and more importantly gain benefits within their organization - whether it is through enhanced business insights, increased productivity or faster agility to respond to their customers & market needs.

Headquartered in Bellevue, WA, with an innovation center in Pune, India, and a presence in Kansas City, CloudMoyo is poised to help enterprises build innovative solutions and stay ahead in the disruption cycle. Our proven track record includes developing enterprise solutions for Fortune 2000 companies. Recently Seattle Business selected CloudMoyo as a leader at #5 of the “Washington’s 100 Best Companies to work for in 2020” and that’s a repeat on the prestigious list.

Here at CloudMoyo, we are driven by our values of FORTE, which stands for Fairness, Openness, Respect, Teamwork, and Execution. We strongly believe that our expertise is founded on the efforts of our employees, who reflect our FORTE values in their work. Our workplace culture is driven by unshakable commitment to building a world-class workplace for all employees, one characterized by meaningful interactions, flat hierarchy, challenging assignments, opportunities to grow with the best in the field, and exciting rewards and benefits. If you’re a talented, hard-working, and fun-loving person looking to grow in this role, then CloudMoyo may be a great fit for your next professional adventure.

Job Description

The Client Engagement Manager (CEM) is responsible for driving sales from existing accounts. The CEM acts as an extension of the Customer, being a proactive evangelist within CloudMoyo and the Customer to accomplish defined objectives (adoption/usage, KPIs, product expansion). The ideal candidate is one with sales aptitude, relationship building skills, technical bent of mind and a consultative sales approach.

Responsibilities:

  • Drive more revenue from existing accounts by upselling and cross selling
  • Develop and/or expand relationships within customer base.
  • Ensure customer expectations and obligations are fulfilled and Customer is a net promoter of CloudMoyo
  • Work closely with internal teams: Professional Services, Engineering, etc. to review customer issues, challenges, and success factors
  • Understand the needs, requirements and/or pain points of the Customer and propose potential solutions
  • Responsible for overall customer satisfaction for the assigned accounts

Qualifications

  • Consistent track record of exceeding quotas by doing the right thing for the customers
  • Exceptional leadership skills with an entrepreneurial spirit
  • Exceptional people management skills; ability to foster right behavior in others through leading by example
  • Commitment in promoting a diverse and inclusive culture
  • A minimum of 10+ years of experience in Sales in Information Technology, with a focus on application development, data and analytics
  • At least 3 years of experience in practice development or Customer engagement, with a focus on sales to senior executives (Vice President and C-level)
  • An adaptable style that can fit diverse audiences (with varying technical backgrounds) 
  • Proficient in communicating complex ideas, either with the written word or in presentations
  • Strong domain knowledge of Microsoft products: Azure, SQL Warehouse, Data Lakes, IoT, Analytics, Machine Learning and others
  • Strong domain knowledge of cloud-based systems and data analytics 
  • MBA and/or experience in Management Consulting is preferred
  • Travel up to 30% nationally and occasional international travel

More Information on CloudMoyo
CloudMoyo operates in the Information Technology industry. The company is located in Bellevue, WA and Overland Park, KS. CloudMoyo was founded in 2015. It has 369 total employees. To see all 6 open jobs at CloudMoyo, click here.
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