Contracts Administrator

Posted 3 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
70K-85K Annually
1-3 Years Experience
Software
The Role
The Contracts Administrator will draft and manage contractual documents, ensure compliance with policies, assist in educating staff on contracting processes, handle customer cancellation requests, manage online billing modifications, and oversee the lifecycle of contracts through DocusignCLM.
Summary Generated by Built In

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.


Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.


Entrata seeks a high-performing Contracts Administrator to join our Contracts Team. In this role, you will assume a wide range of responsibilities requiring critical thinking, innovation, and integrity. The Contracts Administrator is responsible for supporting the sales process by drafting various complex commercial agreements with Entrata’s customers. We seek someone with impeccable attention to detail, high energy, and a positive attitude. Because Entrata is one of the fastest-growing SaaS companies in the multifamily housing market, we need someone capable of adapting to new processes seamlessly

Responsibilities will include

  • Responsible for structuring and/or administrating contractual documents that establish business relationships with customers
  • Own and maintain the integrity of contract drafting practices and procedures.
  • Work with sales team members to draft initial contract terms for review by customers, with an emphasis on commercial drafting terms.
  • Analyze contract requests to ensure compliance with company policy, government specifications, and other requirements.
  • Ability to operate independently in an ambiguous environment
  • Partner with sales teams to educate individuals in all departments on contracting processes, requirements, and standards
  • Advise sales team re: deal structure and strategy
  • Work with contract managers and contract team management on unique contracting situations.
  • Manage the lifecycle of contracts through DocusignCLM
  • Uses best practices and knowledge of contractual issues to improve processes. Recommends solutions in their area to align with company goals and objectives.
  • Other projects as assigned

Minimum Qualifications

  • College Degree (or equivalent)
  • 3-5 Years of direct contract administration experience in a tech company or high-volume environment
  • Strong attention to detail
  • Strong understanding of contracts and contractual issues
  • Fast problem-solving skills
  • Work efficiently in multiple software applications, including Salesforce, DocuSign and Microsoft.
  • Superb writing and grammar skills; ability to use contractually appropriate language 
  • Be able to diffuse sensitive customer situations diplomatically
  • Understand database management and master new database tools easily

Preferred Qualifications

  • Experience with Software as a Service (SaaS) product offerings
  • Experience with CRM Management Software
  • Experience with DocusignCLM and e-signature software

Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs. Family-centric leave policies supporting new parents during significant life events. Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?


Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.


Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.


HSA/FSA options and employer-paid disability benefits provided for eligible employees.


Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.


Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.


Family-centric leave policies supporting new parents during significant life events.


Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.


Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.


Bi-annual swag drops for employees


But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.



It’s a great place to work! Will you join us?

The Company
HQ: Lehi, UT
1,939 Employees
On-site Workplace

What We Do

Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access platform. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, the Entrata platform currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.

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