Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients.

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

Doximity Hospital Solutions, the platform that helps hospitals build their digital footprint, is seeking a Client Success Manager to join its growing team. 

Client Success Managers are dedicated to helping our clients achieve success and advising on best practices for defining, implementing, and realizing hospital marketing needs and goals. You will become an expert in the Doximity product suite and will partner with internal teams to promote client retention. It will take a strong communicator to be successful in this role.

Who You Are

The healthcare industry is nothing new to you and you're ready to join our rapidly growing Hospital Solutions team. You've managed client accounts before and are comfortable owning your own client relationships with a lot of autonomy. You're ready to embrace a fast-paced, tech savvy, non-corporate environment. You manage multiple project and priorities simultaneously. Your coworkers describe you as detail-oriented, self-motivated, the ultimate problem solver with a “can-do” personality. 

How you’ll make an impact:

• Kickoff new hospital accounts, execute all aspects of hospital marketing campaigns on the platform
• Share your expertise in hospital and healthcare marketing with our clients to drive their marketing campaigns
• Responsible and accountable for the successful fulfillment and completion of all client contracts within original contract terms from program kickoff to renewal and expansion 
• Strategically partner with sales team for assigned accounts to position for upsell and renewal opportunities
• Produce client reports and work with sales partners to present results to clients
• Assist in maintaining and improving internal documents and communication processes 

What we’re looking for:

• Prior experience in health care required
• Prior experience working remotely required
• Excellent written and verbal communication with amazing copywriting skills
• Success working independently and being personally accountable for assigned client accounts
• Highly organized, able to coordinate large amounts of information across multiple projects (and timezones!)
• Enthusiasm to help grow our business and be an energetic team player

Nice to have:

• 2 – 5 years of work experience in client management preferred

Compensation

The US total compensation range for this full-time position is $100,000 - $130,000 (inclusive of salary, bonus + equity). Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on Benefits/Perks

Doximity is proud to offer industry-leading benefits. Some of our offerings include: 

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visit Doximity.com.

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EEOC Statement

Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.