Associate Director, Shared Services

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About CCC
CCC is the technology platform for the underwritten assets economy. CCC technology, insights, and support connect industries - insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more - to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC's network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020. Diverse perspectives and experiences are core to CCC's success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC's tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 11 locations worldwide. CCC's principal PE investors are Advent International, Technology Crossover Ventures, and Oak Hill Capital Find out more about CCC by visiting cccis.com.
Job Description Summary
The team creates a software platform for the collection, analysis, processing, and reporting of automatically generated vehicle telemetry for new automobiles. These services process terabytes of information, integrating with artificial intelligence models, to identify and assess crashes and their severity. Driver behavior, active safety features, and environmental conditions are just some of the data attributes collected and evaluated in real time. In the event of accidents, these services initiate automated responses in the form of emergency assistance, vehicle transport, a replacement vehicle, medical services, etc.Tech Stack: Java 8+, AWS, Containerization (Docker & Kubernetes), Drop Wizard / Spring boot, No SQL (Dynamo DB), Async Messaging (Kafka / Active MQ).
Job Duties

  • Manage employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment
  • Responsible for performance reviews against set goals and provide feedback for employee career growth
  • Collaborates product stake holder teams to identify, prioritize and implement of functional and non-functional requirements
  • Reviews objectives with senior management to ensure success of operation.
  • Responsible for consistent and on time delivery of high-quality software and infrastructure components
  • Responsible for implementing strategic polices when selecting techniques and evaluation criteria for obtaining results.
  • Provides advice to leadership on the design, development and enforcement of business / infrastructure application standards to include associated controls, procedures and monitoring to ensure compliance and accuracy of data
  • Works closely with engineering team members, architects to design, develop and test all tiers of the application
  • Participates in on-going maintenance and support including resolving any production issues / defects when needed
  • Ensures that the services are built and deployed in an automated fashion
  • Evaluates and prototypes new products and capabilities and provides insight on resulting value proposition
  • Monitors industry trends on web technologies and related concerns to aid with roadmap planning and risk mitigation
  • Participates in client facing meetings, and vendor partnership teams to determine solution approaches
  • Erroneous decisions may result in critical delays and may jeopardize overall business activities
  • Regularly interacts with senior management and executives
  • Ability to managed multiple teams and/or activities

Qualifications

  • Bachelor's Degree in Computer Science, Mathematics or a related field
  • 8+ years' of experience developing Java based applications
  • 2+ years of experience in team management
  • Strong experience with Java 8+, JavaScript, OOP, and REST services
  • Good understanding of microservices based software design & best practices
  • Knowledge of software design patterns
  • Strong experience in unit testing principles & methodologies
  • Experience in Agile and Scrum practices
  • A quality-oriented mindset focused on product delivery
  • A strong capacity and desire to learn
  • Proven ability to collaborate, proven ability to lead junior engineers
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