Operations Training Specialist

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Summary:

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Operations Training Specialist located in Batu Kawan, Penang.

Responsible for developing and delivering learning solutions for the assigned client group(s) within operations and providing on-going coaching and feedback to ensure associates have the necessary skills to meet the requirements of their position.

What a typical day looks like:

• Delivers new hire training and other training programs to assigned client groups.

• Evaluates training to ensure effectiveness and that associates have the necessary skills to perform job duties.

• Maintains business relationships with management liaisons to ensure feedback on process and results of the training are incorporated into the ongoing curriculum.

• Conducts classroom and On-the-Job Training for operators and technicians when the need arises.

• Ensures all operators are trained and certified based on process requirement in a timely manner.

• Monitors and follows-up certification and re-certification activities.

• Ensures training system and standard compliance at all times.

• Participates and performs process/system related training.

• Prepares training packages as and when required by the respective projects.

• Tracks and reports information by reviewing employee training records for current licenses, certificates, and renewals, maintaining records of mandatory training, maintaining up to date training files on all safety sensitive personnel, checking all files for up to date medical, and advising employees as needed for training purposes

The experience we’re looking to add to our team:

• Typically requires a Bachelor's Degree or equivalent experience. Prior training experience is preferred.

• Good communication skills and excellent interpersonal skills. Demonstrates operations and technical skills and understanding of Flex’s functional standards.

• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business. Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas; understands the strategic impact of the function across sites.

• Ability to read, analyze, and interpret general business periodicals, professional journals, financial reports, legal documents or governmental regulations.

• Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, associates, vendors and/or customers.

• Must be able to communicate to all levels of the organization from production associates through executives.

• Ability to work with mathematical concepts such as probability and statistical inference.

• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision

• Life Insurance

• Paid Time Off

• Allowances & Bonuses*

AA98

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).